Prasad Deodhar Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

Project : Automotive IndustryClient : Automobile Giant - Japan, Australia, South KoreaWorked as a Senior Consultant, Functional Business Analyst: Drive transformative projects in the automotive industry, focusing on process optimization, tech integration, and global client engagement.CRM Implementation:-Implemented CRM functionalities like Lead and Opportunity management for client’s Automobile dealers for S.Korea, Australia market.-Improved customer tracking and conversion rate using follow-up methodologies and customer scoring. DMS Module Enhancement:- Led enhancement of DMS (Dealership Management System) by implementing functionalities with interactive and informative to reduce the operation time and will be easy to use.- Led Parts management and Vehicle management modules.Stakeholder Engagement (Global):- Collaborated with international stakeholders from different level of seniority to gather critical requirement. Techniques used – Interviewing, Workshops, Brainstorming.- Conducted impactful discussion and demos with CXOs. Connected Cars Technology:- Led implementation and integration of Connected Cars tech in salesforce, which enables real-time vehicle diagnostics, positioning, and Case creation. Process Mapping:- Critical functionalities Process maps and wireframes creation using VISIO and Mockups using Draw.io.- Created masters or libraries for Parts, Vehicle, Customer, Supplier, and Tax.Training Manuals:- Authored training manuals using MS Power Point for all set of users.- Reduced learning curve for employees and dealers. Additional Contributions:- Translated business needs into apt User stories.- Conducted and established Integration with the help of middleware and SAP.- Involved in UAT to help testing teams to adhere with Client expectations.- Utilized JIRA for project tracking.- Imported data using Data migration.

Pune, Maharashtra, India

Played a pivotal role in successfully implementing Salesforce within the organization.• Gathered requirements from various teams (Sales, Product Marketing, Service, Management) through interviews, questionnaires, brainstorming sessions, and focus group discussions.• Translated business requirements into epics, user stories, and acceptance criteria.• Analyzed existing and desired business processes using techniques such as use case diagrams, flow charts, wireframes, and prototypes.• Conducted AS-IS and TO-BE analysis and recommended appropriate solutions to management.• Prioritized user requirements using the MOSCOW and KANO models.• Worked in an Agile methodology to ensure efficient project execution.

Pune Area, India

• Took charge of business development responsibilities for clients, including Defense End users, government institutions, and electrical consultants in the Pune zone.• Developed and implemented targeted marketing strategies based on customer data analysis to generate revenue.• Led meetings with HBU Leaders, Sales Leaders, and zonal Heads to align business objectives.• Compiled competition data and created battle cards and USP specifications for the sales team's go-to-market strategy.• Acted as the Key Account Manager for Southern Command, HQ Military Engineer Services, Pune.

Pune, Maharashtra, India

Gathered customer requirements through various techniques to ensure accurate understanding of project needs.- Designed and implemented electrical control circuits, optimizing efficiency and functionality of systems.- Managed projects from start to finish, ensuring timely delivery and exceeding customer expectations.- Prepared comprehensive documentation, including data sheets, compliance sheets, and product specifications, to ensure clear communication and compliance with industry standards.- Developed user-friendly manuals to guide customers in the proper use and maintenance of products.- Identified and addressed any issues or deviations through the preparation of CAPA (Corrective and Preventive Action) reports, ensuring continuous improvement and quality control.

Pune Area, India

Managed customer inquiries, delivering exceptional service while ensuring prompt resolution. Estimated project costs accurately, optimizing budget allocation for maximum efficiency. Created comprehensive and precise designs, adhering to industry standards and fostering seamless project implementation. Streamlined processes, enhancing productivity and contributing to overall team success. Collaborated effectively with cross-functional teams, fostering strong relationships and achieving collective goals.