Prasad Dhage (He/Him) Email and Phone Number
Leader | Services Delivery Manager | M365 & Azure Tenant Management | Operation Lead | Customer Success Manager15+ years of experience | Driving business value through cloud platforms | Ensuring security & complianceI am a highly accomplished and results-driven professional with over 15 years of experience specializing in Microsoft Messaging, Operations Leadership, Azure AD Connect, M365, and Azure Tenant Management. I excel in driving business value through the use of cloud platforms and have a proven track record of delivering exceptional results for enterprise customers.In my previous roles, I have served as a Customer Success Manager, where I worked closely with enterprise clients, developing trusted technical advisor relationships and helping them achieve their business goals through the implementation and utilization of Microsoft 365 and Azure solutions.As a Service Owner, I have demonstrated expertise in gathering technical needs, understanding client requirements, and designing infrastructure integrations. I have successfully created short and long-term enterprise/cloud technology roadmaps aligned with organizational strategic objectives. I have actively participated in pre-sales activities, such as presenting technical solutions, responding to RFPs/RFQs, and converting opportunities into business orders.Throughout my career, I have been responsible for the operational systems management and people management aspects of M365 and Azure Tenant Management. I ensure the smooth operation of these platforms while maintaining a strong focus on security and compliance.I am now seeking to enrich senior-level assignments in M365, Tenant Management, SaaS, Security & Compliance with a reputable organization that values innovation, excellence, and a customer-centric approach.If you are looking for a seasoned professional who can drive business value, provide technical expertise, and deliver outstanding results, I invite you to connect with me. Let's explore how I can contribute to your organization's success and growth.Areas of Expertise:Microsoft MessagingOperations LeadershipAzure AD ConnectM365 & Azure Tenant ManagementCustomer Success ManagementCloud PlatformsSecurity & CompliancePre-sales and RFP/RFQ Solutions
Insight
View- Website:
- insight.com
- Employees:
- 13126
-
Services Delivery Manager - Cloud ServicesInsight Jan 2022 - PresentInsight Enterprises, Inc. is a Fortune 500 solutions integrator helping organizations accelerate their digital journey to modernize their business and maximize the value of technology. Insight’s technical expertise spans cloud and edge-based transformation solutions, with global scale and optimization built on 33+ years of deep partnerships with the world’s leading and emerging technology providers. -
Program ManagerHcl Technologies Jul 2021 - Dec 2021India -
Avp - M365 & Azure Tenant ManagementBarclays May 2019 - Jun 2021Pune, MaharashtraM365 & Azure Tenant Management - Responsible for Operational Systems Management and Preventative Maintenance – to include proactive monitoring, system checks, house-keeping and scheduled maintenance activities.Incident Management – provide 24 x 7 support as a lead for all core and non-core Azure AD and Tenant technologies.Escalation management – provide full support and best service in event of any service or operational escalation. This would include the ability to problem solve, by reviewing incidents raised, making innovative recommendations, analyzing the full end to end issue ensuring that recommendations made will resolve incidents with no additional impact to serviceChange Management – Assess, plan, test and implement BAU change into Production environment, adhering to bank’s governance and control procedures.Capacity Management – proactively manage and report on capacity of core and non-core messaging components. Operational Readiness – take full accountability for the testing and acceptance of all change into production environment, including documentation reviews and operations manual production. -
Principal Technical ConsultantFujitsu Oct 2016 - May 2019Pune Area, IndiaService Owner Messaging & Collaboration -
Partner Technical Consultant - Office 365Microsoft Mar 2015 - Sep 2016BangaloreAs a Partner Technical Consultant, responsible for helping and empowering the partner to sell the Microsoft products to the end customers.Providing Microsoft Exchange Communication Support on Messaging Environment for Office 365 to Microsoft Partners across the Global. -
Senior Consultant (Exchange Administrator)Capgemini Nov 2013 - Mar 2015Vikhroli, MumbaiManaging Microsoft Exchange Servers for PAN APAC region. -
Ms-Exchange Technical ConsultantWipro Bpo Nov 2010 - Aug 2013Belapur, Navi MumbaiDesignation : Technical consultant Company : Wipro BPO Ltd. (Service Partners of Microsoft) -
Network & System Admin(Erp)Tema India Ltd Aug 2009 - Sep 2010Vashi, Navi Mumbai -
Associate It Engineer (Data Center)Icici Bank Sep 2008 - Jul 2009Mumbai Area, India -
FmeBrisk Techno Vision Pvt Ltd Oct 2007 - Aug 2008Vikhroli,Mumbai
Prasad Dhage (He/Him) Education Details
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Diploma In Cyber Laws
Frequently Asked Questions about Prasad Dhage (He/Him)
What company does Prasad Dhage (He/Him) work for?
Prasad Dhage (He/Him) works for Insight
What is Prasad Dhage (He/Him)'s role at the current company?
Prasad Dhage (He/Him)'s current role is Ex-MSFT | Services Delivery Manager | Delivering Excellence in M365 & Azure | Tenant Management | Customer Success Management | Driving Innovation and Results.
What schools did Prasad Dhage (He/Him) attend?
Prasad Dhage (He/Him) attended Asian School Of Cyber Laws, Sikkim Manipal University - Distance Education.
Who are Prasad Dhage (He/Him)'s colleagues?
Prasad Dhage (He/Him)'s colleagues are Bill Charette, Cayla Millar, Rakhi Vyas, Jennilyn Belen Llavor, Michael Moore, Alan Nutt, Silas Eduardo Inke.
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