As a Technical Lead at HTC Global Services, I have the privilege of leading a talented team of 18 software developers. My role encompasses overseeing the development of software applications across various polyglot technologies and spearheading research in innovative AI and ML solutions.Key Responsibilities:1. Leadership & Team Management:Leading and mentoring a team of 18 developers, fostering a collaborative and productive environment.Conducting regular performance reviews, providing constructive feedback, and encouraging professional growth.Ensuring adherence to best practices in software development and project management.2. Technical Oversight:Overseeing the development and deployment of software applications using a diverse set of programming languages and technologies.Conducting thorough code reviews to ensure high-quality code and adherence to coding standards.Troubleshooting and resolving technical issues to maintain seamless project progress.3. Innovation & Research:Driving research and development of advanced AI and ML solutions to keep our projects at the forefront of technology.Staying updated with the latest advancements in AI/ML and integrating relevant technologies into our projects.Collaborating with stakeholders to understand business needs and translating them into technical solutions.4. Project Management:Planning, executing, and delivering software projects on time and within budget.Coordinating with cross-functional teams to ensure seamless integration of software components.Managing project timelines, milestones, and deliverables to achieve project goals.Skills & Technologies:Programming Languages: Java, Python, Node JS, Angular, React JS.AI/ML Frameworks: TensorFlow, PyTorch, Scikit-learn.Project Management: Agile/Scrum methodologies, GitLab.Cloud Platforms: AWS, Google Cloud.DevOps Practices: CI/CD pipelines, Docker, Kubernetes.

As a technical lead in the AI division, I led a 10-member team to develop polyglot micro-services for the bank’s AI virtual assistant, that served as a first point of contact for more than 18 million customers worldwide, using Node JS, Java and Python and hosted in the RedHat OpenShiftcontainer platform.

Led 10-member team in creating polyglot microservices for the bank's AI virtual assistant, serving 18M+ global customers using Node.js, Java, Python on RedHat Openshift, IBM Cloud and PCF.Designed ETL architecture, developed Python scripts in IBM Watson Studio, leveraging data analytics using Cognos Analytics.Built conversational form engines (HTML, Node.js) reducing API costs of chatbots by around $30k annually.Migrated cloud foundry microservices to Kubernetes on RedHat OpenShift, achieving 95%+ availability.Implemented CI/CD (Knative Tekton, UrbanCode Deploy), cutting production deployment time by 50%.Enhanced user interactions of virtual assistant applications with deep links, push notifications, raising retention by 30%.Authorized and managed critical git repositories, overseeing pull requests across the bank.Collaborated in an agile scrum team, built 24/7 AI Chatbot handling 10M interactions/year for NatWest.Designed & developed NodeJS, Spring Boot apps on IBM Cloud, Pivotal Cloud Foundry, using Redis, Cloudant, cloud functions.Partnered with Google for voice banking on Google Home, Amazon Alexa for voice account opening.Designed and developed microservices in IBM Cloud, Google Cloud, AWS hybrid architecture.

Java Expert and Next Gen Applications Developer