 Providing support for 60+ application. Creating, modifying and scheduling the jobs on Tidal. Monitoring environment through Splunk. Creating dashboard on Splunk. SSL certificate management. Vulnerability management. Managing 800+ service account password rotation. Create, modify and review SOP documents. Troubleshoot, diagnose and fix production software issues. Develop monitoring solutions. Perform software maintenance and configuration. Update, track and resolve technical challenges. Plan, deploy, and maintain critical business applications. Provide Operations level support for batch processing systems. Work with Engineering team to upgrade existing systems and assist in working to eliminate single points of failure. Automate the provisioning of environments. Design and develop automation workflows. Troubleshoot problems, involving the appropriate resources and driving resolution of issues with a focus on minimizing impact to our customers. Participate to the Agile DevOps design, development, testing, and release of new capabilities and features with focus on release and post-production support. Drive improvements to processes and design enhancements to automation to continuously improve the production environment. Identify reoccurring issues and work with IT & business partners to remediate using the problem management process. Provide technical support and troubleshoot application related issues. Provide server support and maintenance, used various utilities to troubleshoot, repair, and check configuration on servers. Monitoring the performance of applications and adjusting when necessary to improve performance. Installs, configures and maintains application platforms and systems. Tunes system performance as required.

 Providing support for 60+ application. Creating, modifying and scheduling the jobs on Tidal. Monitoring environment through Splunk. Creating dashboard on Splunk. SSL certificate management. Vulnerability management. Managing 800+ service account password rotation. Create, modify and review SOP documents. Troubleshoot, diagnose and fix production software issues. Develop monitoring solutions. Perform software maintenance and configuration. Update, track and resolve technical challenges. Plan, deploy, and maintain critical business applications. Provide Operations level support for batch processing systems. Work with Engineering team to upgrade existing systems and assist in working to eliminate single points of failure. Automate the provisioning of environments. Design and develop automation workflows. Troubleshoot problems, involving the appropriate resources and driving resolution of issues with a focus on minimizing impact to our customers. Participate to the Agile DevOps design, development, testing, and release of new capabilities and features with focus on release and post-production support. Drive improvements to processes and design enhancements to automation to continuously improve the production environment. Identify reoccurring issues and work with IT & business partners to remediate using the problem management process. Provide technical support and troubleshoot application related issues. Provide server support and maintenance, used various utilities to troubleshoot, repair, and check configuration on servers. Monitoring the performance of applications and adjusting when necessary to improve performance. Installs, configures and maintains application platforms and systems. Tunes system performance as required.

Creating, modifying, and executing jobs in Autosys to meet specific requirements.Utilizing Udeploy for code deployments.Monitoring the environment using ITRS and establishing monitoring rules within it.Managing SSL certificates.Collaborating with the Database and Wintel teams to ensure smooth operations.Addressing vulnerability issues as part of the work.Generating deployment packages in TeamCity for use in Udeploy.Documenting resolutions for future reference.Identifying opportunities for process enhancements.Detecting, analyzing, and rectifying application issues in the production system.Coordinating with the application team to resolve environment-related problems.Preparing the environment for new releases or patches.Contributing to new builds.Configuring Udeploy, ITRS, and Autosys on new servers as needed.

Support L1 & L2 tasks.• Webserver Installation and configuration of .Net Applications in Microsoft IIS 6.0/7.0/7.5/8/8.5• Experience in Starting and Stopping application on IIS. Restarting the applications and Application pools. Changing Application pool. • Creating new FTP site.• Managing FTP, application & application pools.• Co-ordinated with Application team to understand their application nature and worked with build team to generate the required build package for .Net applications.• Following the established code deployment processes and Release/Change management guidelines for moving the code in to Production environments.• Troubleshoot Web server & FTP issue.• Create SSL Certificates with Entrust and Upload it to Microsoft IIS• Redirect the URLS.• Part of a DM exercise.