Prasad Potdar Email and Phone Number

Program management, Account management and Service delivery leadership responsibility of a large IT Infrastructure Managed Services Support contract for a BFSI client

Citi Technology Services was acquired by Wipro, employment continued at Wipro as part of the acquisitionProject Management (Database Administration) responsibility for a Citigroup (Citibank)Manage 24*7 database administration support teamOversee SLA Compliance, Technical Audit Support and Customer Relationship Management

Database Administration Management responsibility for Citibank Mumbai Regional DatacenterManage a team of Database Administrators as part of 24*7 supportEnd-to-End Database Administration support including Performance Tuning, User Management, Upgrade, Storage, Migrations and Database AuditsSupport Technical Audit and Compliance reviews

Production Database Administration for a large multi-national Bank (Citibank)Oracle Database AdministrationEnsure database availabilityManage Foreign Language Databases, Standby Databases.Flexcube Database Administration in HPUX on Oracle 9i.Logical database structures based on database growth.Partition creation for large tables with local and global index.Handle database re-org through export / import utility and through table movement.Manage Database Access ControlOnline and Offline Backup (physical), Export and Import (logical)Hot backup execution with Third party Software like, Omni-back.Backups using RMAN utility, RMAN integration with HP DataProtector.Applying software patches through Opatch and VTM patches on a quarterly basis.

Manage a team of 40 Data Centre Operators.Data Center operations support for Citibank Multi-Country Data Centre to ensure timely execution of daily DC activitiesCarry out Business Continuity drills to ensure contingency preparedness of the Data Centre.Function as an escalation point for all issues pertaining to core banking systems like Flexcube and IBBS.Problem and Incident Management of Data Centre events.Roll out Process automation and improvements like PERT, AEOD and SDN implementation. Daily Run sheets and date maintenance and review.