Prasad Paulose

Prasad Paulose Email and Phone Number

Head of Information Technology & CISO | Service Delivery Management| Program Management | DPDPA2023 | SIEM | Digital Transformation Head | State New York University | ESCP Business School @ Agappe Diagnostics Ltd
Prasad Paulose's Location
Bengaluru, Karnataka, India, India
Prasad Paulose's Contact Details

Prasad Paulose work email

Prasad Paulose personal email

About Prasad Paulose

IT Operations & Service Delivery Leader with over 20 years’ career success in the areas of IT strategy, end-to-end project delivery management, program management, development, support, service delivery, implementation, corporate governance, application development, executing & implementing high valued projects for niche customers and emerging technology in various industry verticals including Life Science Lab Automation & Healthcare domain. Influential project manager, passionate about driving transformational change and creating value through strategic roadmap development, business stakeholder engagement and focused execution and delivery. Demonstrated capability in handling large scale delivery assignments for various platform technologies coupled with established credibility in providing domain support for managing operations round the clock. Seasoned and proven business and technical partner with a talent for building teams, systems, and policies that propel organizational growth and success.Specialities: Strategic Planning | P&L/ Budgeting/ Forecasting | Global Service Delivery | Project & Program Management | Technology Governance | Enterprise IT Strategy & Development | IT Policies/, Processes & Procedures | ITIL Implementation | Information Security | Digital Transformation | Life Science / Healthcare/ Lab Automation Projects | Stakeholder Engagement | Persuasive Communication | Team Management☛ CONTACT INFORMATION: 
✉: prasadpaulose@hotmail.com✰ ✰ ✰ ✰ ✰ ✰ ✰

Prasad Paulose's Current Company Details
Agappe Diagnostics Ltd

Agappe Diagnostics Ltd

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Head of Information Technology & CISO | Service Delivery Management| Program Management | DPDPA2023 | SIEM | Digital Transformation Head | State New York University | ESCP Business School
Prasad Paulose Work Experience Details
  • Agappe Diagnostics Ltd
    Head Of Information Technology & Ciso
    Agappe Diagnostics Ltd Jul 2019 - Present
    Ernakulam, Kerala, In
    Scope: Brought on board to strengthen calibre and quality of IT department, operations, project management, and infrastructure as part of the senior management team providing subject matter expertise and guidance on all aspects of technology and innovation. Manage and direct the operations of distributed cloud systems. Oversee the deployment and lifecycle maintenance of cloud services, maintaining security, reliability, and cost-efficiency. Ensure the cloud service levels are in line with service level agreements Deployed Azure backup to protect data against ransomware attacks. Deployed Azure VMs (Windows Server and Linux) on a highly available environment. Moved all business-critical Applications (ERP, CRM, HRMS) to the cloud to ensure high availability. Led the application development for AGAPPE CARE solution for health monitoring and preventing disease, with the latest cloud and internet technologies. Directed the development of Digital Projects including New Website, Mobile App, Loyalty Program, and Ecommerce site for Agappe.  Implemented Dassault SOLIDWORKS PDM tool according to the industry compliance and created advanced hardware infrastructure for PDM in Agappe. Familiarity with ISO, FDA, and other regulatory standards. Managing ISO 27001 Certification and ERP Implementation projects in Agappe. Project Head for MS Dynamics 365 F&O implementation in Agappe. Head - Implementation, management & control of Cyber Security framework under GRC for Agappe  Concept design and implementation of Data Security framework for Agappe as the CISO.  Lead - Crisis Management Team for India  Led Implementation of ISO Certification 27001 in Agappe and Atos. Training & Mentoring Global Teams: Risk Management, Information Security, Business Continuity & Environment Management System  Security Incident Management/ Investigative Analytics
  • Atos
    Service Delivery Manager -Bayer Global Support.
    Atos Jul 2017 - Jul 2019
    95877 Bezons, Fr
    Atos is an Information Technology Service and Consulting Company. Reporting to Global Service Delivery Director, worked as a core member of the Service Delivery Team accountable for driving client satisfaction, managing client relationships, and maintaining and ensuring the delivery of IT services in accordance with Service Levels for client Monsanto Life Science- A Bayer Company. Led global service delivery function, efficiently coordinating with teams located across India, US, Mexico, Malaysia and Guatemala.• Manage and direct the operations of distributed cloud systems (such as on Amazon Web Services); Design and develop solutions to optimize performance and scalability. Oversee the deployment and lifecycle maintenance of cloud services, maintaining security, reliability, and cost-efficiency. Ensure the cloud service levels are in line with service level agreements
  • Atos
    Senior Service Manager - Btn
    Atos Jan 2012 - Jul 2017
    95877 Bezons, Fr
    Promoted as Offshore Service Manager to provide technical expertise and managed delivery of Application Hosting Service for customers in Netherlands. Engaged with senior leadership on overall IT project/programme progress, issues and risks and any possible business impact, and worked with internal teams to gain buy-in and manage expectations with regards to Process Integration, Supplier coordination, Supplier performance management and Supplier governance.
  • Atos
    Project Manager- Data Center Migration
    Atos Mar 2011 - Jan 2012
    95877 Bezons, Fr
    Involved in managing large scale projects impacting hundreds of users with implementation teams. Prepared and maintained project quality and risk plans and tracked progress against the plans, provided regular progress reports to the steering groups. Provided project management activities related to the IT aspects through planning, organising, securing, monitoring and managing the necessary resources and work to deliver specific project goals and objectives in an effective and efficient way.
  • Atos
    Project Manager
    Atos Jun 2010 - Feb 2011
    95877 Bezons, Fr
    Led a 25-member team to provide Wintel support for key clients Philips, NXP, OCE, AKZO Nobel, FCI, Schlumberger, Telegraaf, DSM, and Sanoma.
  • Atos
    Transition Manager
    Atos Jan 2009 - Jun 2010
    95877 Bezons, Fr
    Transition Manager --Management of IT-infrastructure of NXP's Engineering sites is taken over by Atos Origin
  • Fci Information & Technology Services Limited
    Technical Leader
    Fci Information & Technology Services Limited Jan 2001 - Dec 2007
    Technical Leader for FCI Europe IT management project.Responsible for managing all software licenses & end user hardware requirements within the company through regular business enagagement, structured material management and accurate forecasting techniques.
  • Ocl
    System Administrator
    Ocl Jan 1999 - Jan 2001
    Gb

Prasad Paulose Skills

Service Delivery Service Management Itil It Service Management Outsourcing Incident Management Erp Sla Transition Management Business Intelligence It Strategy Management Requirements Analysis Vendor Management Program Management Prince2 It Asset Management Service Integration And Management Service Integration And Management

Prasad Paulose Education Details

  • Buffalo State University
    Buffalo State University
    Management Of It And It Enabled Services
  • Escp Business School
    Escp Business School
    Service Delivery Management Advanced Global Programme
  • Apmg
    Apmg
    Program Management
  • Apmg
    Apmg
    Prince2 Certification
  • Itil Certification
    Itil Certification
    Itil
  • Amrita Vishwa Vidyapeetham, Coimbatore
    Amrita Vishwa Vidyapeetham, Coimbatore
    Management Information Systems
  • Ihrde
    Ihrde
    Computer Applications
  • Exin
    Exin
    Cloud Computing
  • Bsi Training Academy
    Bsi Training Academy
    Isms

Frequently Asked Questions about Prasad Paulose

What company does Prasad Paulose work for?

Prasad Paulose works for Agappe Diagnostics Ltd

What is Prasad Paulose's role at the current company?

Prasad Paulose's current role is Head of Information Technology & CISO | Service Delivery Management| Program Management | DPDPA2023 | SIEM | Digital Transformation Head | State New York University | ESCP Business School.

What is Prasad Paulose's email address?

Prasad Paulose's email address is pr****@****tos.net

What schools did Prasad Paulose attend?

Prasad Paulose attended Buffalo State University, Escp Business School, Apmg, Apmg, Itil Certification, Amrita Vishwa Vidyapeetham, Coimbatore, Ihrde, Exin, Bsi Training Academy.

What skills is Prasad Paulose known for?

Prasad Paulose has skills like Service Delivery, Service Management, Itil, It Service Management, Outsourcing, Incident Management, Erp, Sla, Transition Management, Business Intelligence, It Strategy, Management.

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