Prasanna S Email and Phone Number

Responsibilities:• Created workflow rules and defined related tasks, Time-triggered tasks, email alerts, field updates to implement business logic.• Worked on Community cloud and Communities.• Worked on Salesforce Integration with Type form and Zapier.• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.• Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.• Built Lightning components using Controllers, Handlers and using these components in Visual force pages and integration using Lightning Out.• Deployed the application from Sandbox to the Production environment using Change sets.• Created Custom Objects, Fields, Validation rules, Permission Sets, Sharing Rules, and Rollup Summary Fields.• Developed SFDC customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.• Created various profiles and configured the permissions based on the organizational hierarchy requirements

Responsibilities:• Managed users, Public Groups, Profiles, and Roles within the Salesforce CRM, this involved designating access to the applicable user within the user hierarchy.• Working with Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration.• Implemented Service Cloud components like Service Console, Email to Case, Web to Case, Agent Scripting.• Created Workflows and Process builders to automate the process and developed Visual Workflows.• Re-structured custom objects, Master-detail relationships between objects as for the requirement.• Hands-on experience using Data loaders and S-controls and deployment and migration using Change sets.• Worked on Web-to-Case and lead conversion.• Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact, Opportunity and Products• Own and manage Salesforce.com Service Cloud related technology stack.• Designed, Implemented and deployed the Service Cloud with various custom-built Page layouts, Custom tabs, Custom Apps to suit the needs of the application also created various Profiles to enable the Service Cloud specific to them.• Created Custom Objects, Fields, Validation rules, Permission Sets, Sharing Rules, and Rollup Summary Fields.• Implemented Sales cloud to support online advertising including Lead, Opportunity and Campaign.• Deployed the application from Sandbox to the Production environment using Change sets.• Implemented complex approval processes to ensure proper authorization in the high-stakes environment of capital management in Sales cloud.• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files.• Implemented Security and sharing rules at object, field and record level.• Creating Formulae and Validation Rules, Page layouts and Custom Field Relationships.

Responsibilities:• Worked closely with software developers on feature specifications and design.• Designed and executed thorough test plans from developer feature specifications.• Correlated with programmers to identify, resolve, and verify the resolution of software bugs.• Worked with JSP, ColdFusion run-time code, and Dreamweaver UltraDev's JavaScript extensibility layer while testing features on nine different operating systems.• Contributed to J2EE development by writing Servlets, JSP, participated in navigation and functionality testing and validating using JavaScript.• Developed UI by using Applets.• Developed Custom Tag Libraries, which will pass the data to the JSP pages.• Developed user personalized dashboard, which facilitates the user to save his/her interested report pages along with related notes.• Worked on cached graphs and data refreshing and optimized by using threads.• Tested and developed server-side helper classes and Servlets.• Stored procedures and triggers are written for the database module.• Developed EJBs (Service Beans, Entity Beans), JSP Tags.Environment: JDK 1.2.2, Java Servlets, JSP, EJB, XML, XSL, Oracle, Windows NT, Solaris, Red Hat Linux, Hibernate, Design Patterns.