Experienced IT Program/Project Manager & Business Process Analyst with 17+ years in workforce and 10 years at this position in Middle East.Certified in PMP | MCP | | ITIL | Agile Management | Business Analysis & UML | Data Modeling | SharePoint | Blueworks BPM | Lean Six Sigma GB Extensively working as a continuous business improvement specialists by reviewing the external and internal operating environment to identify change and opportunities; Promote and embed business excellence principles, tools and techniques throughout the organization; Review the effectiveness and efficiency of operations, and enhance operational performance by assessing key issues and developing realistic and achievable options for implementation; Investigate and implement system and process improvement options to streamline processes to maximize compliance, governance, effectiveness and efficiencies; Extensively worked in the Energy sector, Utilities sectors. Well experienced in designing & implementation of systems redesign, legacy systems migration, drive business improvement projects. Professional IT experience includes project management, business analysis, business process modeling, use case design, user stories, personas, software and database design, testing, release management, technical training/support for web-based, ERP applications and cloud-based solutions. Develop, coordinate and maintain process mapping activities and documentation. Accountable for gathering requirements the initiation, planning and execution of business intelligence projects & ensure consistent delivery of applications as per PMO deliverable standards. Competent liaison between management, business and other IT cross sectional parties. Well competent in ERP, SAP, SharePoint Solutions, Office 365, Systems migration, ECM, Workflows, BPM. Perform current state AS-Is Study of the system and define future state TO-BE Analysis, revision of Business Process Procedures to incorporate necessary changes. Analyzed and executed ‘Assess & Discovery’ stream, SWOT and Gap analysis, business assessments, JAD sessions etc. in order to deliver an ‘Enterprise IT strategy & Roadmap’ for better user experience and common user interface. Strong documentation skills in preparation of proposals-RFQ/RFPs, ROI calculations, Business Cases, BRDs, Functional and Technical low/high level documents, test cases & project closure documentation
Listed skills include Sharepoint Designer, .Net, Sql Server, Requirements Analysis, and 47 others.