Prasant Kumar Samal Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Assumed operational responsibility for the India Office, providing effective leadership and management of the Head of Admissions• Branch operational responsibility for the India Office, providing effective leadership and management to the Head of Admissions who will together with Admissions Executives be responsible for processing applications to study at Bloomsbury Institute in London, communicating directly with applicants and recruitment agentsOverall branch management ranging from… Show more Assumed operational responsibility for the India Office, providing effective leadership and management of the Head of Admissions• Branch operational responsibility for the India Office, providing effective leadership and management to the Head of Admissions who will together with Admissions Executives be responsible for processing applications to study at Bloomsbury Institute in London, communicating directly with applicants and recruitment agentsOverall branch management ranging from developing and executing yearly business plan, day to day operations, recruitment and training.Ensuring profitability through overall branch management ranging from developing and executing yearly business plan, day to day operations, recruitment, training and overall financial managementMeeting with college authorities, arranging and delivering techno commercial seminars in colleges to get Meeting with channel partner for candidate. Identify issues or risks and ensure they are reported through the appropriate channels and in a timely way. Proven ability to learn quickly and adapt to new situations.Delivered services to customer locations within specific timeframes. Assisted with day-to-day operations, working efficiently and productively with all team members. Worked effectively in fast-paced environments. Demonstrated a high level of initiative and creativity while tackling difficult tasks.Completed paperwork, recognizing discrepancies and promptly addressing for resolution.Exercised leadership capabilities by successfully motivating and inspiring others.Participated in team projects, demonstrating an ability to work collaboratively and effectively.Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives. Show less

Hyderabad, Telangana, India

• Handled 5 CD IELTS test centre operations end to end, efficiently• Managing a team of Assistant Centre Manager, Centre executive, invigilators, Examiner including their roster management• Ensuring systems are up and always running and regular health checks are performed• Ensuring that the team handles test material & test related equipment securely• 100% audit readiness• Centre meets audit Global standards• Ensuring the process and procedures are followed as per the… Show more • Handled 5 CD IELTS test centre operations end to end, efficiently• Managing a team of Assistant Centre Manager, Centre executive, invigilators, Examiner including their roster management• Ensuring systems are up and always running and regular health checks are performed• Ensuring that the team handles test material & test related equipment securely• 100% audit readiness• Centre meets audit Global standards• Ensuring the process and procedures are followed as per the IELTS guidelines• Speaking tests are conducted as defined and as per the guidelines of IELTS & End to end management of speaking test• Coordinating with the support office in Gurgaon in downloading the test day material and uploading the same after the test• Ensuring the test starts in time• End to end test management (Listening, reading, writing & speaking)• Reporting any anomalies or doubtful cases to the compliance team• Ensuring centre profitability through overall centre management ranging from developing and executing yearly business plan, day to day operations, recruitment and training of centre managers, Centre executive, invigilators, Examiner and business development executives, guiding sales and operations teams and overall financial management• Guiding central sales and marking teams regarding market demand• Market analysis and research, meeting with college authorities, arranging and delivering techno commercial seminars in colleges to generate enquiries and enrolments, planning and accomplishment of ATL and BTL activities• Meeting with channel partner for Sales Show less

Hyderabad, Telangana, India

Handled 5 CD IELTS test centre operations end to end, efficientlyManaging a team of Assistant Centre Manager, Centre executive, invigilators, Examiner including their roster management. Ensuring systems are up and always running and regular health checks are performed. Ensuring that the team handles test material & test related equipment securely100% audit readiness. Centre meets audit Global standardsEnsuring the process and procedures are followed as per the IELTS… Show more Handled 5 CD IELTS test centre operations end to end, efficientlyManaging a team of Assistant Centre Manager, Centre executive, invigilators, Examiner including their roster management. Ensuring systems are up and always running and regular health checks are performed. Ensuring that the team handles test material & test related equipment securely100% audit readiness. Centre meets audit Global standardsEnsuring the process and procedures are followed as per the IELTS guidelinesSpeaking tests are conducted as defined and as per the guidelines of IELTS & End to end management of speaking test. Coordinating with the support office in Gurgaon in downloading the test day material and uploading the same after the testEnsuring the test starts in timeEnd to end test management (Listening, reading, writing & speaking)teams and overall financial managementGuiding central sales and marking teams regarding market demandMarket analysis and research, meeting with college authorities, arranging and delivering techno commercial seminars in colleges to generate enquiries and enrolments, planning and accomplishment of ATL and BTL activitiesIdentify issues or risks and ensure they are reported through the appropriate channels and in a timely wayContributing to the development of training content for Test Day delivery staff and the centre teamAt all times, following agreed corporate risk management processes and procedures when delivering services (e.g. Child protection, security policies etc.) to protect the interests of the BC and its customersFollowing the product processes and policies set at the global and local level at the highest standardsCo-operating with the internal and external audit teams at the time of auditsWorking with and coordinating Internal (e.g. Pre-test & Post-test operations team, Facility team, IT Team) and external teams (venue & IT service providers) to complete activities in accordance with agreed service delivery. Show less

Hyderabad Area, India

• Ensuring centre profitability through overall centre management ranging from developing and executing yearly business plan, day to day operations, recruitment and training of centre managers, counsellors and business development executives, guiding sales and operations teams and overall financial management• Marketing and branding – Market analysis and research, meeting with college authorities, arranging and delivering techno commercial seminars in colleges to generate enquiries and… Show more • Ensuring centre profitability through overall centre management ranging from developing and executing yearly business plan, day to day operations, recruitment and training of centre managers, counsellors and business development executives, guiding sales and operations teams and overall financial management• Marketing and branding – Market analysis and research, meeting with college authorities, arranging and delivering techno commercial seminars in colleges to generate enquiries and enrolments, planning and accomplishment of ATL and BTL activities.• Trained and guided team members to maintain high productivity and performance metrics.• Implemented innovative programs to increase employee loyalty and reduce turnover.• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.• Interacted well with customers to build connections and nurture relationships.• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.• Received best performer award among 300+ employees. Show less

Hyderābād Area, India

The program is offered across all the Metro cities, and my core responsibility is to handle executive MBA program which is affiliated to Southern New Hampshire University, USA and UGC recognized in IndiaCentre Operation, Administration, Student Counselling, Appointing Visiting Faculties, Training, SalesTaken challenge to start ITM Executive Programs on 2010 and then well-established ITM EEC in South India.Strategizing and retaining the set standards and quality of the program that… Show more The program is offered across all the Metro cities, and my core responsibility is to handle executive MBA program which is affiliated to Southern New Hampshire University, USA and UGC recognized in IndiaCentre Operation, Administration, Student Counselling, Appointing Visiting Faculties, Training, SalesTaken challenge to start ITM Executive Programs on 2010 and then well-established ITM EEC in South India.Strategizing and retaining the set standards and quality of the program that was established because of my work given belowWorking with the National Director to develop other programs partners in India to increase ITM’s presence and provide Management and Business programs for studentsThis has led to the successful creation of a business program in Hyderabad ITMConduct and organizes meetings with the Higher Management on strategic and student related issues.Maintained professional, organized, and safe environment for employees and patrons.Maximized performance by monitoring daily activities and mentoring team members.Accomplished multiple tasks within established timeframes.Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.Cross-trained existing employees to maximize team agility and performance.Controlled costs to keep business operating within budget and increase profits.Improved marketing to attract new customers and promote business.Improved safety procedures to create safe working conditions for workers.Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.Established performance goals for employees and provided feedback on methods for reaching those milestones.Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets. Show less

Center Operation: Dealing with all kind of operational Issues of Hyderabad center.Administration: Cash handling, payroll management, and cash deposit, daily, weekly and monthly reports to be sent to the HOD, maintenance of the stock, accounts, Office Registers, inventories and follow up pertaining to student issues through Tele calling.Counseling: Check the student’s eligibility and give them complete details about the course they opt for. Converting inquiries into enrollments… Show more Center Operation: Dealing with all kind of operational Issues of Hyderabad center.Administration: Cash handling, payroll management, and cash deposit, daily, weekly and monthly reports to be sent to the HOD, maintenance of the stock, accounts, Office Registers, inventories and follow up pertaining to student issues through Tele calling.Counseling: Check the student’s eligibility and give them complete details about the course they opt for. Converting inquiries into enrollments and transfer students to Canada.Centre Management: Appointing Visiting Faculties ,Attend the walk-ins, give them counseling, conversions, achieving the targets given, track on fees outstanding collections, take care of the class room issues.Training: Training the new counselors coming to the center for the courses offered by institute and also administration work Show less

Visakhapatnam, Andhra Pradesh, India

Center Operation: Dealing with all kind of operational Issues of Hyderabad center.Administration: Cash handling, payroll management, and cash deposit, daily, weekly and monthly reports to be sent to the HOD, maintenance of the stock, accounts, Office Registers, inventories and follow up pertaining to student issues through Tele calling.Counseling: Check the student’s eligibility and give them complete details about the course they opt for. Converting inquiries into… Show more Center Operation: Dealing with all kind of operational Issues of Hyderabad center.Administration: Cash handling, payroll management, and cash deposit, daily, weekly and monthly reports to be sent to the HOD, maintenance of the stock, accounts, Office Registers, inventories and follow up pertaining to student issues through Tele calling.Counseling: Check the student’s eligibility and give them complete details about the course they opt for. Converting inquiries into enrollments.Centre Management: Appointing Faculties ,Attend the walk-ins, give them counseling, conversions, achieving the targets given, track on fees outstanding collections, take care of the class room issues.Training: Training the new counselors coming to the center for the courses offered by institute and also administration work Show less

Master Of Computer Applications - Mca, Computer Science, 1St

Activities and Societies: Experience in Branch management, operations, sales and marketing in education industry, dealing.

Bachelor Of Commerce (B.Com.), Commerce

Hsc

Activities and Societies: NCC

10Th

Activities and Societies: NCC and Scout

Hsc, 10Th