Handling order processing tasks, ensuring accuracy and alignment to all compliance guidelines including SOX and export regulations.Maintaining all published SLAs for order processing and fulfilmentHandling purchase order reconciliation to quote, contract terms and program requirements

Processing of Sales orders, which includes verifying correct pricing, part numbers and ensuring that sales contracts and all company practices/policies have been followed.General customer account maintenance.Interacted with Customers, Sales, Credit and the Finance department daily.Processed Invoices, credits, shortages and overages.Reviewed and verified order information and shipping points to ensure 100% accuracy.Processed and handled customer complaints, answering questions and providing alternate solutions. Completed orders and organized product deliveries to meet customer timetables.

Raising of Invoices and sharing the same with Business Units or client.Follow up with Business Units/client on Invoice submission/upload on portals status if case be.Manual creation of credit and debit notes.Good knowledge of billing-related disputes and ticket resolving process.Support, manage and control the invoicing process to enable accurately and timely invoicing to customers. Obtained and matched PO numbers to delivery slips to ensure prompt receipt of payment.Excellent attention to details and accuracy.