Delivery Partner
CurrentWorked with varying team sizes of 50-250 and industries ranging from Utilities, Retail, BFSI ,Life sciences and Manufacturing - Cyber Security, Mobile and Web Development, Infrastructure engagementsKey focus: Team development and growth, P&L Ownership, contribution to organization and unit, audit and complianceResponsibilities: Provide support to pre-sales teams for Digital technology (Mobility, Web Development, Digital Content Management) engagements, Form delivery teams with the right mix by partnering with Industry units and Horizontal units, Identify delivery risks proactively and formulate plans to address them, Achieve financial (revenue, margin) and operational parameters at account level, Conduct knowledge sharing sessions, Understand people aspirations and work towards realizing them by keeping close connects, Mentor project managers, delivery managers and development team members with an aim to provide clarity and stability, Lead the initiatives (CSR, Sports) outside the scope of work to instill a sense of purpose in life, Performance management and continuous feedback, career guidance Impact: Able to grow the team from 50 to 250 over a period of 3 years. Attained >95% customer satisfaction index for multiple customersRecognition: Designated as the backup DCH for the unit, Branch Safety Lead for the team, Silver Certified Mentor