Quality Analyst
Focus on auditing process for the respective client assigned ➢ Should conduct a daily huddled and discuss errors made for previous day and submit a quality log to the supervisor.➢ Implement preventive plan of action to avoid future error and should do a live audit for client asking orders.➢ Ftes should know the benchmark scores and should conduct an assessment along with recent client updates for those who failed to reach benchmark and should submit all kind of report to super auditingteam for their tracking purposes.