As a dynamic IT Manager with 15+ years in the field, I am passionate about harnessing the power of technology to solve complex business challenges and drive organizational success. My career is marked by a commitment to excellence in IT management, from leading transformative projects to ensuring robust, secure, and efficient technology systems.Expertise Includes:• Technology Leadership: Guiding IT strategy and execution to align technology with business goals, fostering… Show more As a dynamic IT Manager with 15+ years in the field, I am passionate about harnessing the power of technology to solve complex business challenges and drive organizational success. My career is marked by a commitment to excellence in IT management, from leading transformative projects to ensuring robust, secure, and efficient technology systems.Expertise Includes:• Technology Leadership: Guiding IT strategy and execution to align technology with business goals, fostering innovation, and improving operational effectiveness.• Project Leadership: Managing end-to-end IT projects, including planning, execution, and evaluation, with a focus on achieving milestones and delivering value.• Infrastructure Management: Overseeing IT infrastructure, ensuring optimal performance, reliability, and scalability to support business operations.• Cybersecurity & Compliance: Implementing and maintaining comprehensive security protocols to protect organizational data and ensure compliance with relevant regulations.• Team Leadership: Building and leading high-performing IT teams, encouraging professional growth, and fostering a collaborative and productive work environment.Key Achievements:Led the successful deployment of an enterprise-wide software upgrade, enhancing system capabilities and reducing downtime. Drove a major IT cost-saving initiative, achieving 50% savings through process improvements and renegotiated vendor contracts.IT Manager at GlobaleyeAs IT Manager, I’ve led:• Dynamics 365: Implemented and migrated from On-Premises to Cloud, enhancing efficiency.• Azure: Deployed Azure Server and Active Directory, improving cloud infrastructure and security.• Email Migration: Transitioned from POP/IMAP to Office 365 Exchange, boosting communication.• SharePoint: Developed sites for better data sharing and collaboration.• 3CX Telephone System: Optimized and maintained communication processes. Show less

Troubleshot and resolved network, system, and application issuesin a timely manner• Configured, monitored, and optimized server performance toensure high availability• Developed and implemented server patching and maintenanceprocesses that reduced system vulnerabilities