Prasanth Kumar K Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Hyderabad Area, India

Manage the “Tracfone wireless” Data Centers Firewalls (Palo Alto, Cisco ASA, AWS Palo Alt), Cisco Routers, and F5 devices. And Tracfone’s Call centers Routers and partners routers.

Noida Area, India

 Worked on a project as a Network Senior Analyst. Managing SCJ network infrastructure which includes basic configuration and managing on Cisco routers, switches and Wireless access points & Controllers. Responsible for Troubleshooting of network issues, opening tickets and follow up with ISP across the Global for Circuit related issues. Responsible for upgrade IOS on catalyst switches, Stack switches and ISR routers. Managing Wireless controller and Access points… Show more  Worked on a project as a Network Senior Analyst. Managing SCJ network infrastructure which includes basic configuration and managing on Cisco routers, switches and Wireless access points & Controllers. Responsible for Troubleshooting of network issues, opening tickets and follow up with ISP across the Global for Circuit related issues. Responsible for upgrade IOS on catalyst switches, Stack switches and ISR routers. Managing Wireless controller and Access points.  Working on MPLS circuit upgrade activities with Verizon to improve SC Johnson's network performance Proper coordination with the various ISP’s and escalations according to the ISP specific Escalation Metrics. Follow-ups for replacement of the faulty Cisco device with WCS (Worldwide customer services). Responsible for troubleshooting issues like link flapping, user’s network connectivity issues on SLA basis.  Handling of Rapid Response Bridge with the engineers working to troubleshoot the issue.  Troubleshoot Routing protocols EIGRP and BGP on all Cisco devices. DNS changes through DNS servers and Infoblox tool.  Preparation of weekly and monthly ticket reports. Working on network monitoring tools like SolarWinds, Ca spectrum. I have work experience on Ticketing tools like Service Now and Cherwell. Attending monthly governance meetings with the customer for discussion on SLA and issues faced and upcoming changes. Show less

Noida Area, India

 Worked on a project as a Network Analyst. Managing SCJ network infrastructure which includes basic configuration and managing on Cisco routers, switches and Wireless access points & Controllers. Responsible for Troubleshooting of network issues, opening tickets and follow up with ISP across the Global for Circuit related issues. Responsible for upgrade IOS on catalyst switches, Stack switches and ISR routers. Managing Wireless controller and Access points.  Working on… Show more  Worked on a project as a Network Analyst. Managing SCJ network infrastructure which includes basic configuration and managing on Cisco routers, switches and Wireless access points & Controllers. Responsible for Troubleshooting of network issues, opening tickets and follow up with ISP across the Global for Circuit related issues. Responsible for upgrade IOS on catalyst switches, Stack switches and ISR routers. Managing Wireless controller and Access points.  Working on MPLS circuit upgrade activities with Verizon to improve SC Johnson's network performance Proper coordination with the various ISP’s and escalations according to the ISP specific Escalation Metrics. Follow-ups for replacement of the faulty Cisco device with WCS (Worldwide customer services). Responsible for troubleshooting issues like link flapping, user’s network connectivity issues on SLA basis.  Handling of Rapid Response Bridge with the engineers working to troubleshoot the issue.  Troubleshoot Routing protocols EIGRP and BGP on all Cisco devices. DNS changes through DNS servers and Infoblox tool.  Preparation of weekly and monthly ticket reports. Working on network monitoring tools like SolarWinds, Ca spectrum. I have work experience on Ticketing tools like Service Now and Cherwell. Attending monthly governance meetings with the customer for discussion on SLA and issues faced and upcoming changes. Show less

Noida Area, India

I worked for SC Johnson project as a trainee engineer

Gurgaon, India

Training