Experienced IT professional with 12 years of diverse experience across multiple IT industries. Throughout my career, have honed my skills in IT infrastructure management and team leadership. My expertise extends to various facets of IT operations / detailed as belowIT Infrastructure and Team Leadership:have a proven track record of effectively managing teams across geographies, ensuring seamless IT support for internal and external clients. My leadership encompasses:Incident Management and Escalation Handling:BCP Activities:During challenging situations, such as natural disasters or system failures, I orchestrate Business Continuity Planning activities to mitigate risks and ensure uninterrupted business operations.Remote Team Management:I have successfully managed remote teams providing IT tech support. This includes overseeing support for various locations, ensuring consistent service quality and client satisfaction.Technical Expertise:On the technical front, my skills include:Active Directory, DHCP, DNS/Firewall Support/End-to-End User Support/VDI and SCCM SupportIndustry 4.0 Implementation:My recent focus has been on driving Industry 4.0 initiatives, integrating technologies such as:AI-Based Vision Inspection Systems:Leveraging the power of Artificial Intelligence (AI), have implemented advanced vision inspection systems. These systems employ AI algorithms to analyze visual data, ensuring precise quality control and production efficiency.IoT Technology:Implementing Internet of Things (IoT) solutions, I've enabled real-time monitoring and optimization of manufacturing processes. This includes the integration of sensors and data analytics for predictive maintenance and enhanced operational insights.Power BI for Business Intelligence:Transforming data into actionable insights, I specialize in harnessing the power of Power BI. Shall create dynamic, interactive dashboards and reports that enable data-driven decision-making at all levels of the organization.Factory Simulation:Utilizing advanced simulation tools, created digital twins of production facilities. These simulations allow for scenario modeling, optimizing workflows, Inventory optimization, De-bottlenecks in critical stages of production and reducing downtime.I am passionate about leveraging technology to drive business success and continuously seek new opportunities for innovation and improvement. Let's connect to explore how my skills and experience can contribute to your org's growth and success.