Senior Computer Operator
Current Providing technical support for both hardware and software issues our users encounter Managing the configuration and operation of client-based computer operating systems Monitoring the system daily and respond immediately to security or usability concerns Creating and verifying backups of data Responding and resolving help desk requests Upgrading systems and processes as required for enhanced functionality and security issue resolution Administrate infrastructure, including firewalls, databases, malware protection software and other processes Reviewing application logs Installing and testing computer-related equipment Developing expertise to train staff on new technologies