• Provided thought leadership in managing IT team for a customer service oriented IT culture at PwC Delivery Centers in India• Supported benchmarked deliverables for PwC US Firm’s Acquisitions by the Global Strategic Sourcing Team• Achieved consistently high client satisfaction ratings (9.5/10) from all Internal and External customer groups

* Providing thought leadership in managing IT team for a customer service oriented IT culture at Bearingpoint delivery center in Asiapac including India* Responsible for driving niche solutions in the geography for IT Transition and New Technology roll-out projects at Bearingpoint hosting centers in Sterling VA and Singapore* Responsible for IT Operations at DC including Client Connectivity, Capacity and SLA Management, Vendor Management, BCP-DR, IT Governance for IT Infrastructure, Enterprise IT Budget and Forecasting* Achieved consistently very high client satisfaction ratings (9.5/10)from all Internal and External customer groups for IT Services deliverable* Responsible for creating knowledge assets for the group, competency building while guiding the team through IT Service Management and Client Delivery programs* Closely aligned with the pre-sales team and project transition team on IT Consulting opportunities and Client Infrastructure requirements for Business Deliverables* Lead, manage and motivate employees in the IT Process and Compliance requirements and Practice

* Providing thought leadership in managing the networking infrastructure for Covansys centers at Bangalore and Chennai along with the US team.* Responsible for driving niche solutions in the geography for IT Transition and New Technology roll-out projects for WAN networking, optimization and IT Security* Responsible for Networking Operations at Covansys Bangalore center under the Director IT Operations for Client Connectivity, Capacity and SLA Management, Vendor Management, BCP-DR, IT Governance for IT Infrastructure, Support MIS for Enterprise IT Budget and Forecasting, * Achieved consistently very high client satisfaction ratings (9.5/10)from all Internal and External customer groups for IT Services deliverable* Responsible for creating knowledge assets for the group, competency building while guiding the team through IT Service Management and Client Delivery programs* Closely aligned with the pre-sales team and project transition team on IT Consulting opportunities and Client Infrastructure requirements for Business Deliverables* Lead, manage and motivate employees in the IT Process and Compliance requirements and Practice