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Prasanth Ratnakar Podugu is listed as Administrator – Global IT Technical Support at Konecranes, a company with 7505 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Prasanth Ratnakar Podugu.
Prasanth Ratnakar Podugu previously worked as IT Consultant at Capgemini. Prasanth Ratnakar Podugu holds Bachelor'S Degree, Computer Programming, Specific Applications from Andhra University.
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• I have 5 years of experience in IT Support• Part of Tier 2 Email and Office365 and Tier 2 Comms team supporting and managing tickets • Part of Tier 1 team supporting and managing calls and tickets • Training the new hires in regards to the process and communication • Knowledge of ITIL • Fetching the attendance reports on daily, weekly and monthly basis and analyzing them, also circulating the same to the team and higher management • Managing escalations for the team • Knowledge of SCCM • Initiated and executed improvement projects with the leads for betterment of the process.
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Pune, Maharashtra, India
Working in Office 365 (Proficient in Outlook and Office along with Teams applications troubleshooting in L2 Level) and other internal applications like QlikView, Global Protect VPN. Worked in as Administrator – Handled all the IT related Incident tickets and Service requests globally for all the EmployeesProficient in Windows and MAC OS troubleshooting..
Bengaluru, Karnataka, India
Other employees you can reach at konecranes.com. View company contacts for 7505 employees →
Rujika Wichitamornsakul
Colleague at Konecranes
Bangkok City, Thailand, Thailand
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TS
Tommy Sjöqvist
Colleague at Konecranes
Sweden, Sweden
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JS
Jennifer Stolpa
Colleague at Konecranes
Oak Creek, Wisconsin, United States, United States
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CB
Charles Bramlette
Colleague at Konecranes
Piqua, Ohio, United States, United States
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JM
Jari Miettinen
Colleague at Konecranes
Finland, Finland
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JS
Joanne Shanks
Colleague at Konecranes
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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PA
Petri Ahomäki
Colleague at Konecranes
Finland, Finland
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MW
Markus Wenzel
Colleague at Konecranes
Mannheim, Baden-Württemberg, Germany, Germany
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JL
Jani Leppänen
Colleague at Konecranes
Jyväskylä, Central Finland, Finland, Finland
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OK
Oskar Kociszewski
Colleague at Konecranes
London, Canada Metropolitan Area, Canada
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Quick answers generated from the profile data available on this page.
Prasanth Ratnakar Podugu works for Konecranes.
Prasanth Ratnakar Podugu is listed as Administrator – Global IT Technical Support at Konecranes.
Prasanth Ratnakar Podugu is based in Pune, Maharashtra, India while working with Konecranes.
Prasanth Ratnakar Podugu has worked for Konecranes and Capgemini.
Prasanth Ratnakar Podugu's colleagues at Konecranes include Rujika Wichitamornsakul, Tommy Sjöqvist, Jennifer Stolpa, Charles Bramlette, and Jari Miettinen.
You can use AeroLeads to view verified contact signals for Prasanth Ratnakar Podugu at Konecranes, including work email, phone, and LinkedIn data when available.
Prasanth Ratnakar Podugu holds Bachelor'S Degree, Computer Programming, Specific Applications from Andhra University.
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