Focused HR Head with years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.I have extensive experience specializing in- Administration.- Recruitment & Training.- Operations Management. - Organisational Leadership- Service Delivery & Client Relationship- Client & Employees Relation & Retention.- Learning and Development. - Facility Management.Skills - Human Resource Information Systems- Labour and Employment law- Organisation Skills- Application Tracking System- Microsoft Office- Time Management- Effective Communication- Sourcing, Screening and Recruitment-