Trident MEA one of the leading SI head quartered in Dubai, UAE with Branch Offices in Abu Dhabi , Muscat, Oman,India(Kochi/Coimbatore and Bangalore) Our speciality includes Unified communications/Contact center Solutions and End to End IT Infrastructure solutions. As Avaya Professional Services and Delivery partner,Our core expertise includes deployment of most of Avaya Suite of products such as Avaya Oceana/Avaya Communication Manager/Avaya SIP: SM and SMGR/Application Enablement Services/AIC/Avaya Proactive Contact/Avaya Workforce Optimization: ACRA and QM/Avaya Call Management System/Avaya Aura Experience Portal & POM/Avaya callback assist/Avaya Elite Multi Channel/Avaya Aura Contact Center and Avaya Contact Center Select/Avaya Conferencing and Equinox Conferencing/Avaya Session Border Controller/IP Office/Avaya Aura Messaging/Avaya Applications and other Call center products and VMware:/Breeze/Session Manager/System Manager/G450 Gateways and G650 Gateways/Avaya ACRA and other custom applications for Avayawww.tridentmea.com

Delievering State of Customer Experience Solutions, Avaya Professional Services, AV and IT Infrastrucutre Solutions

Part of Bin Butti International Holdings(www.bbih.ae), we are one of the leading Customer Engagement/Contact Centre Solution providers in the region

dreambox(Vocalcom Solution Providers), is the UAE’s first and most advanced Cloud based Contact Centre solution provider. I was spearheading the day to day sales activities of hosted contact center solution sales across UAE.

Responsible and Managing the Sales/Pre sales activities of Cisco UCCX/UCCE solutions covering countires like UAE,Oman,Qatar and Kuwait

•Instrumental in the Sales/Presales/Implementation & Consultancy assignments for Aspect Software and Advatel systems•Handling Principal Relationships (Aspect, Autonomy etalk, Advatel etc.)