Praseeth Ajith Email & Phone Number

Kozhikode, Kerala, India

Lead the solution designing & project delivery of IoT team, managing conflicts, and ensuring the team’s processes and tasks are carried out efficiently. Building Partnership and liaising with team leaders to determine the company’s service, delivery criteria, and solutions for the issues in real-time scenarios, Maintaining positive relationships with customers/clients

Palakkad

MAP Innovative Technologies (MAPIT) is started its functionality on January 2012 in Palakkad, Kerala State, India as in Single proprietorship. MAPIT offers strategic consulting services on IT infrastructure Management and its Support to meet the enterprises objective of professional IT Infrastructure to compete their technology with latest and useful for their organizational activities. MAPIT suggests latest technology solutions and industry tested practices with our expertise. School Management Solutions(SMS) are the other hands, everyday there is one or another kind of technology methods which helps to teach and learn is introduced in industry. A fully integrated School management Solution can helps the management to ease their daily operations of student management, curriculum, HR, PR, transportation and Library. We have a dedicated team developed only to manage Library management system and its process of library automation.Professional Consulting & Support Service:We provide professional business IT consulting services across a wide range of areas, including:Consulting on Infrastructure ManagementNetwork ManagementData Center ManagementWindows ServersLinux ServersApplication Management Integrated Library Management Koha OpenBiblio Greenstone Smart Class & Virtual Class room Electromagnetic & Infrared type Conqure, Pacific, Smart Board, Epson etc. School Management System Fedena from Foradian Technologies Language Lab Lernsoft from Lelogieciel  ERP Openbravo Contact Center Solutions Asterisk based call center solutions- ITIL Consulting- Digital & IP Telephony- IT & infrastructure Security service o Safety  Fire, Burglar alarmso Security Access Control System Time and Attendanceo Surveillance Analog CCTV system IP CCTV

Bahrain

-Designing, Development & Implementation of IT Infrastructure for Call Centers, Customer Service/Data Centers. * Voice Architecture Designing and Development; * Multi layered Data Network Designing, Development and Implementation; * Virtualizes the application server for Application Redundancy.-Identify the business requirements and deliver cost-effective infrastructure solution to the organization for the outsourced call center / customer support center projects..-Monitor/Upgrade systems, networks based on recent developments in IT infrastructure and apply to the company's network according to the organizational needs and send reports from time to time to the senior management;-Revise and modify the systems to ensure security within network environment;-Led a team of technical staff through defining the requirements and complex and risky implementation of project execution for Contact Center.-Managing service oriented Help-desk system for IT & other services, which provides full flexibility on Activity tracking and Asset management. -Successful Execution and Management of the complex, risky technical procedures of integration process of Voice and Data.

-Managing/Development/Administration of Contact Center Infrastructure;-Heading the team of Development and Implementation of CRM application development project team in .NET or ASP .NET platform. -Lead the team in critical situations and projects, developed good communication between vendors and the organization... also maintain the client relationship good & honest.-Designing / Implementation and Administration of Microsoft Exchange server 2003 and later on upgrade to 2007 for various MBS locations.-Provided technological definitions and need/requirement to the business development team in order to outsource the state-of-the-art contact center facilities in the Bahrain market.-Engaging actively on innovations of high level architectural of the current technological requirements, discussing with product vendor for the methodologies of product design.-Propose different methods in updating hardware components of network and application servers and make it more user friendly;-Assist in integration, installation and evaluation process of products and systems. Also giving guide lines for the requirements and suggestions regarding its utility to the senior management;-Ensure uninterrupted service up time, network connectivity and smooth flow of information within the organization;

- Maintaining AMC customer’s IT infrastructure and periodical auditing of the systems.- Suggest the customer for high architectural modification in order to chase the technological updates.- Preparing service requirements and feasibility study based on project requirements.

- Supporting Desktops and Workstations in Windows and Solaris platform.- Managed to support the Windows/Solaris system application developed for ALLDATA project with Informix DataBase.- Assigning of periodical Data back-up.