At the heart of Toronto’s bustling tech scene, I’m Prasenjit Sarkar, an IT Project Manager and Service Delivery Expert with an international footprint. With years of experience under my belt from global leaders like JP Morgan Chase & Co. and Deutsche Bank, I’m well-versed in transforming IT challenges into opportunities for growth and efficiency.In IT Service Delivery and Project Management is marked by a knack for identifying bottlenecks and deploying strategic solutions that not only enhance operations but also save costs and increase efficiency. 🚀At JP Morgan, leadership meant spearheading significant tech upgrades and VDI implementations, achieving a notable 35% boost in operational efficiency and generating $9M in savings. My role emphasized not just management but also forward-thinking, particularly in crisis management and ITIL Problem Management, where I established preventive measures for continuous improvement.Furthermore, my background in Machine Learning and AI from my tenure at Credit Suisse and Deutsche Bank integrates cutting-edge technology with daily IT operations, fostering a culture of innovation and data-driven decision making. 📊Vast knowledge and skills in vMware, AWS and Azure Cloud, along with certifications in IT Service Management (ITIL) and Project Management (PMP) Training, provide me the tools to drive change and ensure compliance across all levels of IT infrastructure. With skills in everything from Python to Power BI, and credentials spanning ITIL to CCNA, I design solutions that encapsulate both robustness and innovation. 🛠️I hold a rich palette of qualifications including a PGP in AI and ML from The University of Texas at Austin, and multiple certifications like ITIL Foundation, Certified Scrum Master and PMP training.Always geared towards operational excellence, I invite you to connect and discuss how we can create robust IT frameworks and lead your business towards technological transformation. 🌐 Let’s chart the path to success together!