• Worked to ensure a positive and hassle-free user experience.• Settled any user disputes professionally and pleasantly.• Identified and maximized sales opportunities, and increased user retention rates.• Worked on company re-branding• Approved all content that will be out to the public.• Established sales and branding goals by forecasting annual sales quotas and projecting expected salesvolume for existing and new products, also gathering company branding reviews from user.

Conduct email blasts related to marketing promos, newsletters, etc.Responsible for all Valiance social media activities (feed posting, thread posting, caption creation, interactive stories, and followers interaction) according to calendar/ad hoc content.Conduct engagement efforts with Valiance followers to build interaction with followers (reply to DMs/comments/mentions, ask questions, create polls, or repost content)Promote all Valiance marketing activities (Webinar/Workshop/Info Session/Others) to potential participants via WhatsApp, Email Blast, Telegram, and Paid Promote

Research current fashion trends and competitor activity.Cross-sold jewelry, shoes, hats, and other accessories to complete the outfit or boost the new wardrobe.Prepare for photo shoots by collecting props and steaming and iron cloth items.Drove brand awareness by organizing display setups and assisting in merchandising.We constructed fashion sample garments for agents and sales representatives.

Increase customer satisfaction by resolving product issues.Participate in team-building activities to enhance working relationships.Work with VIP customers to understand needs and provide excellent service.Actively listen to customers' requests, confirming complete understanding before addressing concerns.

Handled the organization's internal issues and built ownership sense of the organization's members. Actively participated in staff meetings and brainstorming sessions. Implement the findings thru events.

Organize marketing and advertising campaign to maximize the number of audiences. Coordinate with media partners such as television stations, radio, magazines, newspapers, websites.

Organize marketing and advertising campaign to maximize the number of audiences. Coordinate with media partners such as television stations, radio, magazines, newspapers, websites.

Raise funds through some business activities. One of the activities was collecting the event's committee secondhand goods and selling them.