Prasham Shah Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

• Supervise and coordinate staff activities during assigned shifts, overseeing both front and back-of-house operations.• Train and mentor new team members, fostering a collaborative team environment to increase overall staff competency and efficiency.• Implement cost-saving strategies that reduced overall expenses by 5% without compromising service quality.• Manage inventory and ordering of food supplies, ensuring availability while controlling waste and costs.• Handle customer complaints and issues, resolving matters swiftly to maintain customer satisfaction and loyalty.• Assist in the preparation and execution of local marketing initiatives to increase customer base.

Ontario, Canada

Sold various products by explaining unique features and educating customers onproper application or usage.● Maintained knowledge of current promotions, exchange guidelines, payment policiesand security practices.● Engaged customers in friendly, professional dialogue to determine needs.● Contacted new and existing customers to outline benefits of products.● Completed daily recovery tasks to keep areas clean and neat for maximumproductivity.

Navsari, Gujarat, India

Navsari, Gujarat, India

• Conducted comprehensive data analysis and interpreted results to drive strategic decision-making.• Demonstrated proficiency in Excel and SQL to manipulate and analyze large datasets, ensuring accuracy and efficiency in reporting processes.• Communicated findings fluently and succinctly in English, facilitating clear and effective collaboration within cross-functional teams.• Implemented data-driven solutions that contributed to a 13.5% improvement in marketing the product, enhancing overall business performance.• Developed and maintained automated reports using VBA, streamlining data analysis processes and reducing manual effort by 26.1%.• Collaborated with the digital marketing team to analyze campaign performance, providing actionable insights that resulted in a 11% increase in conversion rates.• Applied strong numerical reasoning skills and problem-solving abilities to address business challenges and optimize processes.• Displayed intellectual curiosity, continuously seeking opportunities to explore and understand emerging trends in data analysis.