Prashanjit Bhattacharjee Email & Phone Number

Kolkata

Kolkata, West Bengal, India

- Leads a diverse team of 100+ professionals in eLearning, HealthCare, and Finance projects.- Implements effective project execution strategies, ensuring profitability and team hierarchy.- Collaborates with the Learning and Development Team to enhance skills.- Builds strong customer relationships, identifies upsell opportunities, and recommends improvements.- Manages Change Management processes for smooth project transitions.- Supports presales with RFP submissions, scope validation, and estimations.- Showcases delivery process to potential clients during presales for trust-building.- Actively contributes to key initiatives for organizational growth and success.

Pune, Maharashtra, India

Kolkata, West Bengal, India

- Managed high-value product implementation projects in HE and K12 verticals.- Actively participated in pre-sales, exploring upsell opportunities with clients.- Interacted regularly with the product team for new feature development.- Guided Project Leads for smooth project execution.- Developed vendor relationships, controlled profit margins, and set monthly projections.- Ensured risk management at every project stage.- Devised vendor management strategy, resulting in cost reduction and improved profitability.- Led a cross-functional team in successfully implementing a complex product, increasing customer satisfaction.- Collaborated with clients to understand requirements, managed timelines, and ensured seamless product integration.

Kolkata Area, India

- Managed multiple product implementation projects in HE and K12 verticals.- Directed daily project activities and client communications.- Conducted sprint planning and Scrum activities.- Actively participated in presales and estimations, identifying upsell opportunities.- Ensured Cost, Scope, and Time management.- Maintained close contact with Account Managers.- Provided regular project status updates to senior management.

Pune Area, India

- Strategic Management: Implemented effective project strategies for profitability.- Industry Versatility: Managed medium to large-scale tech projects in various domains.- Client Engagement: Actively participated in pre-sales, identified upsell opportunities, built strong relationships.- Vendor Relations: Developed and maintained vendor relationships, controlled profit margins.- Risk Management: Ensured proper handling of Cost, Scope, and Time, implementing risk management.- Agile Expertise: Utilized Agile approach, serving as SCRUM Master for efficient project execution.- Innovation and Research: Involved in product ideation, conducted R&D on AWS, and contributed to daily research.- Client Satisfaction: Led a team, resulting in a significant increase in customer satisfaction.- Team Development: Supported presales, conducted technical interviews, and enhanced team skills collaboratively.

Pune Area, India

Pune, Inda

- Engaged in the product since its ideation phase.- Consulted with thought leaders, gathering valuable suggestions for refinement.- Conducted extensive R&D on AWS and other Cloud services.- Executed proof of concepts for various features.- Conducted market research and competitor studies.- Held regular meetings with the Product Owner to finalize features.- Planned and organized tasks using the Agile Software Development approach.- Served as the SCRUM Master.- Conducted product demonstrations for prospective clients

Pune Area, India

- Leading a dynamic team of technical support engineers with a focus on:- Overseeing the product training team, orchestrating both online and onsite training sessions and demonstrations.- Contributing to the product innovation and improvement team, actively participating in the enhancement of features and processes.- Spearheading the implementation of new processes aimed at elevating customer satisfaction.- Providing comprehensive reporting to ensure transparency and effective communication within the team.- Engaging in continuous research and development to integrate cutting-edge technologies and features into products.- Conducting a thorough comparison study of other eLearning products to stay abreast of industry trends and best practices.- Collaborating closely with the engineering and testing teams to facilitate optimal product development and quality assurance.- Serving as a technical blog writer within various product communities, sharing insights and fostering knowledge exchange.- Actively participating as a Product Specialist Forum member in the Raptivity Community at InteractivityHub.

Pune Area, India

Pune Area, India

- Assisting corporate customers for Email Security products on Windows based Servers and Linux appliances. - Conducting trainings for new hires. - Interview Candidates for all Product Lines.

Pune Area, India

- Led a team of 15 technical support engineers.- Provided support to Canadian corporate and residential clients within an ISO 9001:2000 certified ISP.- Specialized in T1, ADSL, SDSL, Broadband connectivity, co-location server management, and Datacenter Management.- Resolved DNS issues, web hosting, and email problems.- Customized DNS zone files for corporate and residential clients.- Managed the Abuse mailbox, addressing SPAM-related issues with other ISPs and monitoring outgoing email traffic.- Conducted daily research to create new rules in the Spam server, blocking new spam mails.- Served as the Product Leader for Turemail, overseeing client installation and troubleshooting.- Conducted technical interviews for new candidates.

Master'S In Computer Management (Mcm), Computers, First Class

Bachelor Of Science (B.Sc.), Physics, Mathematic, Second Class