Prashant Agarwal Email & Phone Number

India

Maharashtra, India

Mumbai Area, India

General Manager – Sales & Operations Business need analysis meeting with business owners to understand as on situation, analyze the current bottleneck in the company for scaling up, offering solution best suitable to them and negotiation and closing the deal. Representing company at National and International industry events and exhibitions. Networking.

Mumbai Area, India

• Franchise creation and client servicing, boost retail sales and create channel partners.
• Representing company at National and International industry events and exibitions.
• Achieving the Budget allocated keeping in mind the Margins on a Monthly Basis.
• Meeting expectations and PL as per the business with improved increased revenue.
• Keeping a close check on /Pricing/ strategy of the competitor.
• Responsible for planning of Marketing activities for the business and creating alternate promotion channels.

Mumbai Area, India

• HDFC Bank (Phonebanking),
• Meeting and converting leads for HDFC Life insurance and other HDFC Bank product range (Assets and Liability).
• Meeting expectations and PL as per the business with improved increased revenue.
• Consistent follow-through and resourcefulness, in order to achieve organizational goals and objectives.
• Assist and prepare Sales report and present the same to Channel Heads.
• Contribute to the personal development of all BDM’s and executives through excellent leadership and performance management.

Mumbai Area, India

• Vendor Management: Managed each vendor as an entrepreneurial business.
• To negotiate favorable terms and conditions with vendors.
• Take overall responsibility for managing key relationship with vendor team.
• Continuously monitor market needs and requirements, taking into account competitor products/services and the changing requirements of the market place.
• Strategic planning-develop revenue growth and profit maximization plans with consideration for consumer segmentation, category positioning, competitive pricing, new product innovation, go-to-market opportunities and.
• Manage backend operations and customer service.

Mumbai Area, India

 Achievements: 1. Rewarded certificate for overall top performance in Quality, Sales & CSAT. 2. Among the top 5 seller across the floor for Insurance products. 3. Quality scores above 95%. Servicing retention calls as customer loyalty manager.  Identify training needs and train agents on complex issue raised by customers. Servicing Outbound Calls for.

Mumbai Area, India

 Achievements: 1. Has been appreciated by the client for the Excellent Quality of Service Rendered on numerous occasions. 2. Scored 91% in the 6 monthly appraisals. 3. Have done Training for the new recruits for month of JULY ’04 for a batch of 14 Agents Servicing Outbound Calls for Discover Financial Services, Card Members.  Interacting with client.

Executive Mba, Business Administration And Management, General

Secondary, All