Operations Executive
Current• Process customer interaction through Talisma application and other teams for EMI Processing (Endorsement EMI)• Process customer interaction through Talisma application for changes and correction in policy (Endorsement Motor & Health)• Process policy cancellation, Quality check and refund to customer.• Coordination with superiors and upper management regarding MIS reports and escalation.• Process daily routine interactions with claim team logistics team underwriter team, banks,… Show more • Process customer interaction through Talisma application and other teams for EMI Processing (Endorsement EMI)• Process customer interaction through Talisma application for changes and correction in policy (Endorsement Motor & Health)• Process policy cancellation, Quality check and refund to customer.• Coordination with superiors and upper management regarding MIS reports and escalation.• Process daily routine interactions with claim team logistics team underwriter team, banks, operations and other teams.• Teamed with IT department to technology issue and shortfalls.• Maintain daily MIS and reconciliation of routine work. Show less