Prashant Autade Email & Phone Number

India

a) Validating disbursements processed by teamb) Processing payments for proforma and final settlements.c) Coordinating with clients and agents for smooth operations on daily basis.d) Conducting training for the team for process improvement.e) Cost Saving and analysis on disbursements submitted by agents to avoid excess advance payments to agentsf) Timely updating of tariffs and rates into the system for smooth PDA and FDA operations

United Arab Emirates

a) Actively involved in Six Sigma project for queries related to disbursementb) Handling disbursements for lead-in (potential clients) customers.c) Communicating with various departments on client requirements and executing effective procedures and systemupdates.d) System updates with the latest port tariff for client's easy access.e) Conducting training for new employees on the application and giving them a basic overview of disbursements and theshipping industry.f) Handling queries of major tanker operator clients for tariff and payments-related issues

Pune Area, India

a) Timely auditing & analyzing of Proforma and Final Disbursement accounts to ensure effective cost saving for vessel operators.b) Communicating with clients for feedback on the application.c) Adding and maintaining accurate information on bank account for agents worldwide for smooth payments.d) Team updates and training on new releases on the application.e) Client training on the application for a better understanding of the process of PDA and FDA

United Arab Emirates

a) Set priorities and manage the duties for supporting teams.b) Handling and Resolving discrepancies or compliance issues /queries with Customers.c) System updates with the latest port tariffs, rules, and regulations, agreements, and contracts between operators and agents.e) Communicating with agents on various issues on disbursement matters ensuring smooth operations.f) Coordinating with teams for necessary updates and changes in procedures regarding port tariffs.g) Communicating with port authorities for the latest updates regarding tariffs.h) Maintaining bank accounts for agents for smooth flow of payments of Advance, CTM, FDA’s, Vendor invoices

Pune Area, India

Cargo Control and Release. (Liner Operations).• Handling releases for liner vessels for regions like NEA (North East Asia) & OC (Oceanic) includes Australia & New Zealand.• Preparing the Financial reports for ANZ trade services. • Final checks on Load and Discharges onto Mother Vessels for NEA. • Handling EDI rejections from terminals rectifying and solving errors for smooth operationsValue Added Services (Team EDO)• Indexing Delivery Orders for Intermodal transportation (Trucking) for regions like NAM, MEXICO, CANADA• Was actively involved in transfer and implementation of the process this is the maiden transfer for the newly formed Value Added Services team in Pune• Was actively involved in deriving the team strength, workstation density, SLA’s for this transfer• Job profile also included initiating and conducting conference calls, WebEx sessions for day-to-day issues also providing guidance and assistance to the team members in case of system breakdown issues.• Communicating with Front Office on daily issues to meet the requirements of customersMESAF & LAM Transmissions• Handling Manifest Transmissions for the Regions like Middle East, South Africa, Asia Pacific & Latin America • Dealing with Hazardous Cargo, updating correct specifications to ensure safety for smooth operations.Container Transport Execution (Team CTE)• Issuing Purchase Orders to Rail Supplier’s like UPR, BNSF, CSX, ICG, Norfolk Southern for North American Region & Canada.• Handling Queries on Rate Discrepancy for Rail and Truck Vendors in the NAM.• Preparing Roster for the team.• Ensure that all operations of support team are performed smoothly.• Escalating issues to various regional heads.• Maintain customer satisfaction levels.• Analyzing the weekly volumes also providing reasons for any increase or decrease in such volumes.

 Post Graduate Diploma In Foreign Trade, International Business/Trade/Commerce, First Class (A)

Bachelor Of Commerce - Bcom, Marketing, Second Class