Prashant Belvalkar Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Company Name: Intellect Design Arena Ltd., MumbaiJob Responsibility: Manager –Network/Corp-IT• Managing network and IT infrastructure.• Heading the Network/IT Operations for West circle.• Managing the team of fault management engineers.(Team Size=8+Vendors).• Tier 2/3 support for network issues.• Design N/W Architecture and Implementation• Managing in house Data Center.• Responsible to maintain network uptime, managing telecom links and service providers.• Single point of contact for all IT related queries/ issues in for West circle.• Network and security systems - Implementation and support at Mumbai / Pune locations. • Network and security systems - Routers, switches, WiFi devices, Firewall, Proxy,DHCP.• Provide prompt & result oriented support.• Provide the team with a vision of the project objectives.• Service desk ticket monitoring & closure within defined SLA.• Follow-up & coordination with multiple vendors.• Ensure discussions and decisions lead toward closure of any open transaction / issues.• Assure that the team addresses all relevant issues within the specifications, timelines and various standards.• To look into escalated issues which cannot be resolved by the team.• Provide guidance to the team based on management direction.

Mumbai Area, India

Company Name: Ericsson India Ltd. / Alcatel-Lucent Managed Solutions Ltd.Project 2: Reliance Communications Ltd., MumbaiJob Responsibility: Specialist – Service Assurance• Working for Reliance Communications, DAKC Mumbai, handling the Network Operations and Service Assurance for Enterprise NNOC.• Managing the team of fault management engineers. (25 Members).• Handling trouble tickets rose by client & resolved the same on daily basis• Coordinate, Troubleshoot & resolve issue with help remote location Team members & SPs.Project 1: Tech Mahindra Limited, Hyderabad (Contract)Job Responsibility: Sr. Network Engineer/ Tech Lead• Working at Mahindra Satyam AT&T ODC, Hyderabad, handling the Network Operation and Up-gradation activities. Implementing the logical and physical changes.• Analyzing Network Design, Reviewing Impact & Discussing it with Engineering team & Project Manager.• Dealing with Cisco routers, Switches (Medium to Advance series) and possess 2nd/3rd level support skills• Preparing configuration as per network design and making necessary changes as per customer requirement• Leading EOL project- Replacing old network devices with new in access, distribution & core layer with assurance that customer services work without any impact.

Mumbai Area, India

Company Name: Tulip Telecom Limited, MumbaiTulip Telecom Limited is a data telecom service and IT solutions provider that offers IP based infrastructural solutions to its customers. Tulip is India’s largest MPLS VPN player and has been the front-runner in provisioning and managing multi location wide area networks for various industry verticals.Job Responsibility: Engineer- Network Operations and Technology• Worked at Tulip Mumbai-NOC, handling the client’s network related problem.• Coordinate, Troubleshoot & resolve issue with help remote location Team members & SPs. • Handling fault tickets rose by client & resolved customer escalated issues on daily basis.• Coordinate with internal groups, field support engineers, POP in-charge, and customers to implement customer orders in a thorough and timely manner.• Configuring, troubleshooting, and Maintenance Cisco Catalysts Switches. (2950, 3550, 4507).Nortel switches etc.• Installing & configuring Cisco Routers (Series 1700, 2600, 3600, 7200).• IOS up gradation and troubleshooting of the Cisco switches and routers.• Configuring VLANs on L2 and L3 switches, Configuring static routes and access list on the network, Routing protocols etc.• Handling trouble tickets rose by client & resolved the same on daily basis.• Raising and reporting relevant incident reports for all the major technical hindrances in the day to day functionality.• Perform daily checklist for the devices in the network. Updating LAN and WAN diagrams.

Banglore

Company Name: Microland Limited, MumbaiJob Responsibility: Engineer-Networking.Working for Microland Limited at one of its client place Firstsource Ltd, as Engineer-Networking• Configuring, troubleshooting, and Maintenance Cisco Catalysts Switches. (2950, 3550, 4507).Nortel switches etc.• Installing & configuring Cisco Routers (Series 1700, 2600, 3600, 7200).• IOS up gradation and troubleshooting of the Cisco switches and routers.• Configuring VLANs on L2 and L3 switches, Configuring static routes and access list on the network, Routing protocols etc.• Handling trouble tickets rose by client & resolved the same on daily basis.• Raising and reporting relevant incident reports for all the major technical hindrances in the day to day functionality.• Perform daily checklist for the devices in the network. Updating LAN and WAN diagrams.

Mumbai Area, India

Company Name: IndusInd Media & Communications Ltd., MumbaiIMCL is a CLASS A ISP of Hinduja Group with customer base across 8 major cities in India, providing Internet services through Cable modem and Optical Fiber to Corporate as well as Home users. IMCL also provides VOIP services and Video Conferencing which is extensively used by Hinduja Group offices all over the globe.Job Responsibility: Engineer-NOCWorked at IMCL-NOC, handling network & system related problem at MIDC-Andheri (E).• Network AdministrationHands on experience on Cisco routers viz. 7200, 3600 series, Cisco L3 switches viz.3600 and L2 switches 2900 series with techniques including VLANs, spanning tree protocol etc. Maintaining the CMTS equipment viz. Cisco, which support DOCSIS technology for Cable Modems, used for broadband Internet.• VoIP Services Installing, configuring & troubleshooting VOIP devices such as Audio Codecs, Welltech, and Cisco ATA etc to be used with Hinduja Group’s proprietary VOIP server.• Customer Support & Other Tasks performedHandling technical query of all head-ends & troubleshooting the same on daily basis. Handling customer’s technical related complaints through telephonically & field visits being made when required. Co-ordination with operators, RF team & fiber team for the installation & troubleshooting. Preparation of documents of daily reports for NOC & other locations on daily basis & submitting the same to our seniors. Perform daily checklist of NOC. Checking video conferencing unit & ISDN.