Prashant Bhatti Email & Phone Number

Bengaluru, Ka, In

Chennai, Tamil Nadu, India

In my role as a Solution Engineer at Zuora, I take an active and hands-on approach to managing collaboration tools, which include prominent platforms such as Google Workspace, Slack, Zoom, and Okta. My responsibilities extend to overseeing the SaaS fleet, encompassing numerous applications, where I spearhead all integration initiatives.Furthermore, I actively volunteer for AI product testing, leveraging my integral role in implementing automation strategies across the domain. This proactive involvement not only enhances efficiency but also plays a pivotal role in aiding teams to optimize their workflows.

Hyderabad, Telangana, India

At GOC, I actively contributed to the Google Workspace Support Team, delivering enhanced support to our customers. I conducted Google Workspace training sessions for both peers and new team members. My responsibilities included troubleshooting and managing issues at the L3 level, collaborating with technical solution engineers to address complex problems, and ensuring the maintenance of technical SOPs, process documents, and the knowledge library for the entire team.

Indore, Madhya Pradesh, India

As a Google Workspace subject matter expert (SME), I manage the Google Workspace environment for TaskUs. I oversee and approve all changes related to Google Workspace, including training new team members on collaboration platforms. I assist the company in integrating third-party apps into our environment while staying current with security updates. Additionally, I configure and manage BYOD and COD devices using Google MDM.

Banglore

Within the IAM & Collaboration team, I hold the responsibility for managing Messaging and SaaS platforms, including G-Suite, OKTA, Slack, and similar tools. I actively contribute to elevating the collaborative environment by implementing automation solutions and facilitating integrations.

Rajkot, Gujarat, India

I take pride in my role as a G Suite Support Executive, where I share my expertise in the Cloud Platform with our clients. My focus is on assisting customers in maximizing the benefits of Google Workspace, providing valuable insights, and delivering comprehensive training in Google Workspace administration and security.

Rajkot Area, India

I am actively involved in troubleshooting network-related issues and collaborate with the L3 support team to address complex challenges Proactively monitoring and maintaining networks while offering technical support for Leased Line Networks is a key aspect of my role.