Prashant C Email & Phone Number

Gurugram, Hr, In

India

India

• Coordination and Monitoring of functions to ensure work is performed in a consistent manner with airport policies, procedures, and regulations, and in accordance with airport standards. Airport Management in all aspects of airport operations.• Coordinating the airport’s response to critical incidents, irregular operations (IRROPS), and emergencies and provides resolutions to problems/issues. SPOC between OCC and Airports.• Providing direction and instruction on resolving critical incidences/situations, operational activities and violations of rules and regulations, etc.• Compliance Check and audits of airports - Ensuring the operational efficiency and corrective actions for all deficiencies.• Planning, Managing and handling of airport operation for Charter Flight (online and offline airports)• Trainer in Safety Management System.• Trained in conducting Safety Risk Assessment of airports. • Planning & Setup of new airports in network.• Liaison with external authorities and stake holders (Eg- APD/ SATCO/ COO/ Customs/ Immigrations).• Planning and providing of operational support for diverted flights in network at offline Airports.• Handled Projects – HAJJ Operations/ Charter Flight operation.• Monitoring, investigating and analyzing of On time performance of Airlines and airports.

Bengaluru, Karnataka, India

• Oversaw all aspects of airport operations, including terminal management, ground handling, security, and customer services.• Developed and implemented operational strategies to enhance efficiency, reduce costs, and improve the overall passenger experience.• Ensured compliance with aviation regulations, safety standards, and security protocols.• Managed a team of 350 employees, providing leadership, guidance, and support in achieving departmental goals.• Conducted regular performance evaluations, identified training needs, and implemented development plans.• Collaborated with various stakeholders, including airlines, government agencies, and vendors, to ensure seamless operations and maintain positive relationships.• Implemented quality control measures to monitor service levels and address customer feedback promptly.• Prepared and managed the departmental budget, optimizing resource allocation and controlling expenses.• Led emergency response efforts, coordinating with relevant authorities during crisis situations.• Developed and maintained strong relationships with key industry partners to drive business growth and attract new opportunities.

Pune, Maharashtra, India

Bengaluru, Karnataka, India

• Assisted the Airport Operation Manager in overseeing day-to-day airport operations.• Monitored and managed terminal operations, baggage handling, and aircraft turnaround activities.• Conducted regular audits to ensure compliance with safety and security regulations.• Collaborated with cross-functional teams to identify process improvements and streamline operations.• Supported in managing staff schedules, training, and performance evaluations.• Handled customer inquiries and complaints, resolving issues promptly to ensure customer satisfaction.• Assisted in developing and managing the departmental budget, tracking expenses, and identifying cost-saving opportunities.

India

India

India