Prashant Chopade Email & Phone Number

Mumbai Area, India

Moved from Postpaid Billing to Revenue Assurance (July'14)- Incharged for Roaming, IUC & Network. Also supporting Prepaid & Postpaid profile.

Preparing MIS for the apex and top management for functional review User Acceptance test for New Rate Plan Configuration Subscriber and Service Reconciliation between Switch and Billing System. End to End CDR Reconciliation at Switch, Mediation & Billing Error CDR Clearance Rate Dump Validation Monitoring the data integrity of Non Recurring / Recurring charges in billing system Pre and Post bill Checking Activities like, additions to Pre Bill Queries, Sample… Show more Preparing MIS for the apex and top management for functional review User Acceptance test for New Rate Plan Configuration Subscriber and Service Reconciliation between Switch and Billing System. End to End CDR Reconciliation at Switch, Mediation & Billing Error CDR Clearance Rate Dump Validation Monitoring the data integrity of Non Recurring / Recurring charges in billing system Pre and Post bill Checking Activities like, additions to Pre Bill Queries, Sample generation, checking of the generated samples, getting the same rectified from tech team .Post Bill activity like Bill generated -Print - Delivery Reports. Analysis and suggesting on Automation Adjustment & Waiver Management for Corporate Customer. Team Member for Six Sigma for Error CDR and Bill Suppression project Show less

Preparing MIS like Fraud MIS, Corporate MIS etc. for the apex and top management for functional review.Handling Usage Monitoring department on High unbilled value.Monitoring the Fraud Management activity for a Maharashtra level. Ensuring early detection of fraudulent usage and to curb exposure. The activity includes barring of services in case of non-payment and reactivation of the services after payment is received within the laid down time frames.Giving approvals for the… Show more Preparing MIS like Fraud MIS, Corporate MIS etc. for the apex and top management for functional review.Handling Usage Monitoring department on High unbilled value.Monitoring the Fraud Management activity for a Maharashtra level. Ensuring early detection of fraudulent usage and to curb exposure. The activity includes barring of services in case of non-payment and reactivation of the services after payment is received within the laid down time frames.Giving approvals for the customer who have requested for the ISD facility.Monitoring and actioning of all 'Long Duration' International calls based on the parameters set.Working on various reports like ISD report, Alert report and EECM report.Hotlisting the Fraud customers in ranger & maintaining the data of Hotlisted customers.Analyzing & Investigation of the Fraud & cloning cases. Also had an authority to approve the waiver for the cloning cases.Updating the credit limit to the customer in the system. Show less

Quarter of the Reliance India Mobile Service in the Risk Management Cell; for a team of 6 individuals. .My job responsibilities included:Monitoring the Fraud Management activity for an all India level. Ensuring early detection of fraudulent usage and to curb exposure. The activity includes barring of services in case of non-payment and reactivation of the services after payment is received within the laid down time framesMonitoring and actioning of all 'Long Duration'… Show more Quarter of the Reliance India Mobile Service in the Risk Management Cell; for a team of 6 individuals. .My job responsibilities included:Monitoring the Fraud Management activity for an all India level. Ensuring early detection of fraudulent usage and to curb exposure. The activity includes barring of services in case of non-payment and reactivation of the services after payment is received within the laid down time framesMonitoring and actioning of all 'Long Duration' International calls based on the parameters set.Setting up of procedures and complying process manuals for Fraud Management functionGeneration of analytical MIS (Management Information Systems) for top management and for reviewing the current processesImplementing of approved processes and conducting System Acceptance Tests for various processes of the Fraud Management function.Preparing and maintaining shift schedules.Established And Managed Stores Having More Than 1500 Data Entry Operator (DEO)Staff Recruitment and Training System Development.Maintaining daily reports of application formsPreparing MIS for the apex and top management for functional reviewWorked in DYNA HITECH POWER SYSTEM PVT. LTD. MAHAPE, NAVI MUMBAI as a Testing Engineer; My Job responsibilities were:Checking all the PCB made by the assemblers, detecting the faults and ensuring their corrections. Show less

The company dealt in manufacturing of REVIVE powder & packing of export Parachute Coconut Oil & Sweekar Edible Oil, Manufacturing of Export shampoo for BESTA Cosmetic ltd. My Job responsibilities included:Follow-up with vendors for material requirements.Production and dispatch planning.Maintaining daily and monthly RMPM stock statements.Manpower Planning. Operating PINS and SAP package.

Mba, Telecom & Marketing

Diploma, Industrial Electronics