• Collaborating with senior creative personnel to facilitate daily operations.• Recording and escalating concerns and incidents to higher management.• Executing updates and modifications to application modules following guidance from Senior Software Developers.• Supporting Chief Technical Officers in initiatives aimed at enhancing product quality and customer satisfaction.• Communicating significant occurrences to the executive management team.• Engaging in strategy formulation with CEOs and CTOs to address complex issues.• Partnering with development and executive teams to refine problem-solving approaches.

• Interpreted client requirements to understand system functionalities from both technical and user perspectives.• Engineered and sustained automated regression testing scripts using Selenium WebDriver, Java, and JUnit.• Conducted data-driven tests leveraging Selenium WebDriver, JUnit, and JDBC for script data extraction from property and XML files.• Mentored campus testers, providing insights into testing methodologies.• Critiqued and contributed to the testing procedures of the e-store project QA team.• Led tasks for multiple NFT-based game and web application projects.• Utilized JIRA for issue tracking and managed Full-Service Outsourcing (FSO) operations.

• Contributed to the development and updates of downloadable content (DLCs) and the latest game versions.• Spearheaded tasks across multiple aspects such as user interface, gameplay mechanics, walkthroughs, features, as well as player versus player (PvP) and player versus environment (PvE) modes.• Focused on quality assurance for the PS4 platform, with previous experience on PC.• Logged issues and discrepancies in a designated database.• Ensured continuous dialogue with the development team to facilitate seamless operations.• Identified and meticulously documented software anomalies and bugs.• Carried out comprehensive test plans, pinpointing areas of concern and recommending enhancements for application optimization.• Delivered regular updates on test outcomes and confirmed the rectification of identified bugs.• Compiled end-user issue reports to inform further improvements.• Played a pivotal role in the Starlink: Battle for Atlas project, contributing to its development from early stages through to post-launch DLCs.• Conducted testing across multiple platforms, including PS4, XB-1, PC, and Nintendo Switch.• Implemented thorough test strategies, identifying challenges and proposing solutions to enhance application performance.• Engaged in rigorous game testing, monitoring outcomes, and overseeing the integration of development updates.• Detected and systematically reported bugs, inconsistencies, and provided comprehensive details when needed.• Ensured the resolution of reported issues, overseeing the testing process to its conclusion.• Utilized technical writing skills to document bugs and non-compliance, assisting developers in rectifying issues.• Actively involved in the Starlink Battle for Atlas title, leading efforts in UI, gameplay, graphics, regression testing, walkthroughs, localization, and AI.• Documented a significant number of issues across various components, adhering to specific reporting criteria.