Prashant Dhawan Email & Phone Number

I am currently working as Lead Business Analyst in Mercer and having overall experience of almost 6 Years 3 Months.I am a self-starter who has the ability to multitask while staying organized and being efficient. I am a team player with a good work ethic. I have great interpersonal skills that can help in attaining the desired level of team coordination. I am a fast learner and more importantly, I have the humility that is needed to acquire knowledge.Knowledge and Skills :-> I have hands on experience in Requirement Gathering, Client Implementation, Project Management, Reporting and Data Visualization.-> Organize and Leading Client calls for project implementation and renewals for every plan year via fact find document, toolkit and project shared documentation i.e BRD/SRS like brainstorming and group discussion. -> Involved in discussion around design authority team and creating requirement tracebility matrix sheet as per client needs.-> Project Documentation via Jira tracking and confluence learning and also involved in RCA of projects to avoid future leakage of issues. -> Engaged in global region markets to prioritize requirement gathering in different phases of DDM for each phase of implementation cycle. -> Majorly involved in verification and validation of Projects in UAT phase via Kanban Board. -> Engaged post live call gathering with client for Go-Live and improvement areas in each phase of DDM project implementation. -> Acting as point of contact between project coordinator and client end for project deliverables. -> Worked closely with Data team on assisting with data aggregation and data mining. -> Ease in dealing with end users while working in Requirements and detail designs.