Prashant Dumbre Email & Phone Number

Pune, Mh, In

Pune, Mh, In

Pune Area, India

• Maintained accurate and complete documentation for all financial department procedures.• Researched topics and completed due diligence to resolve issues in a timely manner.• Prepared documents, reports and presentations.• Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increaseaccuracy.• Continually improved knowledge, skills and performance based on feedback and self-identified professionaldevelopmental needs.• Coordinated with other internal departments and customers to keep operations running smoothly and solve both routineand complex problems.• Communicated with customers to ensure that delivery expectations were met.• Led warehouse improvement initiatives to advance operational efficiencies.• Handled day-to-day shipping and receiving,• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

Pune, Maharashtra, India

• Tracked hours and expenses for project in a detail-oriented and accurate manner.• Performed work according to project schedules and high quality standards.• Managed creative projects from concept to completion.• Set employee schedules, delegated work and monitored quality and performance on a regular basis.• Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.• Managed financial and business operations, including payroll, daily deposits and cost controls.• Created effective employee schedules that maintained coverage at peak times and minimized labor costs.• Handled customer complaints with poise and grace, immediately resolving issues• Developed knowledge about products and sales.• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.• Promoted company development through market expansion and effective sales strategy.• Identified opportunities for growth within the territory and collaborated with others to ensure goal attainment.

Pune Area, India

• Recruited and hired employees who would bring talent, charisma and experience to the restaurant team• Organized special events in the restaurant, including receptions, promotions and corporate luncheons.• Led and directed team members on effective methods, operations and procedures.• Strategically developed effective marketing plans to increase sales and profits while managing costs.• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.• Coordinated staff meetings discuss developmental strategy, best practices and process improvements.• Strategically scheduled team members to maintain optimal staffing levels at all times.• Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift,counting cash drawer and taking inventory.

Pune Area, India

• Developed new cocktails for the menu.• Trained new bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customerrelationships, garnish preparation and sanitation regulations.• Maintained high standards of cleanliness and sanitation.• Created effective employee schedules that maintained coverage at peak times and minimized labor costs.• Managed bar inventory, restocked supplies and placed orders.• Developed sales and profit margin plans, maintained margins and determined turnover objectives.• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.• Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.• Handled customer complaints with poise and grace, & tried to immediately resolving issues.• Prepared for large parties and reservations, anticipating planning and staffing needs.

Pune Area, India

• Listened to, understood and clarified guest concerns and issues.• Ensured that customers had an excellent dining experience, prompting them to return and recommend other customers.• Prepared for large parties and reservations, anticipating planning and staffing needs.• Maintained high standards of cleanliness and sanitation.• Developed and maintained positive working relationships with others to reach business goals.• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Pune Area, India

• Capitalized on upsell opportunities with new and potential customers.• Coordinated department schedules to maximize coverage during peak hours.• Responded to customer requests with friendly, knowledgeable service and support.• Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.• Completed documentation and logs each day and generated weekly reports detailing activities.• Researched complex problems and resolved issues in a timely manner.• Coordinated between billing department and customers to resolve problems.

Pune Area, India

• Kept employees operating productively and working on task to meet business and customer needs.• Tracked receipts, employee hours and inventory movements.• Trained and mentored new employees to maximize team performance.• Adhered to company standards and compliance requirements for operations and cleanliness of all areas.• Managed schedules, accepted time off requests and found coverage when shifts were short.• Trained more than 6 new associates each quarter.• Handled all customer relations issues in a gracious manner and in accordance with company policies.• Provided elevated customer experience to generate a loyal clientele.

Pune Area, India

• Planned and implemented team projects to accomplish objectives.• Achieved each of the target benchmarks in Sale, Training and Working Standers within the first year.• Explained services and products to customers in a friendly and engaging way.• Resolved escalated concerns using professionalism and understanding of all facets of the issue.• Reviewed financial accounts for accuracy and resolved discrepancies.

Bhmct, Hotel/Motel Administration/Management

12Th, Business/Commerce, General