Prashant Gavaskar Email & Phone Number

Gurugram, Haryana, India

o Regular monitoring and control of the required quality and service standards and implementation of the same through entire Air India Cargo network for safe cargo operations.o To support audit planning, perform compliance monitoring audits of contracted providers and services, perform audit tracking, administration and follow up.o Plan and conduct performance audits for measuring the process, report the results, and to take action for the corrective measures and continual improvement in coordination with stations. Maintain and Improve Air India Cargo compliance and quality monitoring system.o Evaluate Air India Cargo published documentation, SOPs and Cargo Operational Manual in order to check compliance with applicable regulations.o Verify the implementation of corrective actions taken within specific timescales in order to ensure compliance with required standards.o Conduct Audits, Internal Inspections and assessment of cargo areas to identify hazards, non -compliance and areas requiring improvement to ensure that cargo operational quality and standards are maintained at all times to meet safety, security and quality objectives.o Prepare internal departments and external stakeholders for audits and inspections. Conduct pre-audit checks to ensure training compliance during schedule internal and external audits (IOSA, CEIV periodic compliance).o Plan schedule and monitor training for Air India Cargo personnel as per published timelines in Cargo operational Manual and Regulatory requirements.

Gurugram, Haryana, India

o Responsible for managing end to end compliance for Dangerous Goods at Air Cargo operations and deliver trainings as per compliances of the regulating authorities.o Supporting the Chief Manager Training to ensure all procedures and policies are in compliance with ICAO, IATA, DGCA and other international and Regulatory agencies.o Prepare and update the DG Manual, DG Training Manual, Handouts and circulars in coordination with Chief Manager Training.o Develop DGR and Cargo Operational Training Aids and to ensure the training modules are updated regularly.o Monitor the overall effective training administration and ensure data is updated regularly. Ensure timely submission of training reports and other documents to Chief Manager Training to be handed over to the regulator.o Support the Chief Manager Training to conduct periodic audits across network in operational areas. Submit reports to the respective heads and ensure closure of audit findings.o Ensure regulatory compliance for Dangerous Goods as per CAR and IATA DGR. Ensure an auditing and recording system is maintained for all regulatory requirements and all operations conform to DGCA requirements.

India

Subject Matter Expert on Air Cargo Business Process, Air CargoSystems, Account Management, Business Analysis, Billing, AR, Documentation & Overall QAactivity and Executing Business Projectso Effectively handled Implementation of E-commerce project for Delta Airlines. o Involved in defining procedures, standards and applying subject matter expertise in evaluating business operations and processes. Identified areas where technical solutions would improve business performance.o Recommending technical solutions and determining software development requirements.o Providing subject expertise and guidance to IT developers during the software development life cycle. Provide input for the design and construction of test cases and scenarios, and validate the executed test results.o Overseeing the development, testing, and implementation of technical solutions and determining whether technical solutions meet defined requirements. o Developing and maintaining the detailed project plan and daily/weekly schedule for the project.o Documenting processes and disseminating information to all relevant stakeholders.o Resolve issues relevant to project & program deliverables within their area of expertise. Obtain or provide approval for changes to rules, processes, and policies.o Ensuring smooth implementation & timely deployment of projects at client location.o Extending post-implementation, maintenance, and technical support to the cliento To ensure deliverables meet Quality and Standards requirements

Dubai, United Arab Emirates

Skilled Learning and Development Training Partner adept of managing training project whilst simultaneously managing and maintaining customer relations, administrative support for the Air Cargo training team. Total 23 years of Air Cargo experience which includes 8.5 years of work exposure and opportunity in Learning and Development department and have successfully delivered training programs for emirates group employees. Ensured all learning solutions are delivered as per the program design and to the predefined standards.Learning & Development Specialist, Operational Training Partner – Learning and Development.o Ensure all training for Emirates SkyCargo and dnata Cargo is aligned to corporate objectives and business plan and complies with National and International standards and regulations as appropriate.o Manage all operational mandatory and Regulatory Compliance training to ensure compliance with regulatory bodies and IATA.o Involved in designing, developing, and delivering training solutions to a multicultural audience within the Emirates Group and its strategic partners.o Project Manage training requirements for Emirates SkyCargo and dnata cargo.o Responsible to ensure product and delivery quality standards are maintained through regular quality audits.o Conduct training needs analysis to review operational procedures and suggest improvement and development plans where applicable.o Maintain professional contact with internal departments handling Dangerous Goods, Live Animals, Perishable and Cool Chain shipments to ensure training needs are met and best practices are followed during acceptance.o Develop alternate training solutions in form of pre-course material and computer-based training.o Manage all Dangerous Goods training requirements to ensure compliance.o Project Manage training requirements for new station start-ups.

Mumbai, Maharashtra, India

International Cargo Operations –o Ensured reliable customer service which delivered and on time performance achieved by providing leadership, operational direction and resources required.o Developed professional relationship with internal and external customer to ensure effective cargo operations.o Ensured the appropriate standards of safety and security is achieved with corporate requirements, government legislation and international best practice.o Was responsible to ensure that all cargo staff adheres to the company policies and procedures, upholding safety and security.o Handled critical issues through liaison with station managers, Airport authorities and internal departments to effectively deal with situations.o Assisted the Cargo Manager in monitoring and organizing all activities within the cargo terminal on a shift basis.Cargo Capacity and Revenue Management –o Surpassed the cargo revenue target, by optimizing cargo mix, increasing yield, boosting load factor,leveraging the network.o Supported revenue growth for assigned Hubs in liaison with Cargo Commercial team.o Maximized capacity utilization & ensured correct cargo prioritization through load planning. Ensured a high standard of service delivery is achieved in line with the company’s overall objectives. Contributed to surpassing agreed targets through capacity control & yield management by optimizing cargo mix, increasing yield, and boosting load factor.o Was responsible for managing daily capacity optimization on all flights/ trucks by appropriately prioritizing cargo, preparing load plans, and replanning offloaded cargo.o Closely liaise with Cargo Commercial team to set pricing for each sector to facilitate maximizing revenue, optimizing commodity mix, and ensuring maximum utilization of capacity on the network with optimum yield leading to increased profitability on routeso Ensured compliance with operational processes in cargo systems and regulatory requirements.

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

 Ensure compliance of import and export laws and regulations. Handle documentation, such as Bills of Lading, packing lists, certificates of origin, invoices, and commercial agreements. Arrange transportation of goods. Negotiate freight rates and taxes. Handling customer queries regarding business projects and export transactions. Handling of documentation for Export & Imports collections. Assisting the Regional Manager's in accounting for trade finance division.

Mumbai, Maharashtra, India

Ensure verification of customer and account data from the source document received or tele conversation by Customer service agents within the time limits. Compiling, verifying accuracy and sorting information to prepare source data for proper entry in the TOI network system. Reviewing data for deficiencies or errors, correcting any incompatibilities and check output.Responsible for correct information which will be printed in the upcoming print edition of TOI newspapers.

Phd In Operations & Supply Chain Management, Logistics, Materials, And Supply Chain Management

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Master'S Degree, Masters Of Commerce, M.Com

Diploma In Business Management

Bachelor Of Commerce - B.Com