Front Office Assistant
Current Giving all information related to hotel/service to guest Gather and collected document information about the guest Welcoming guest to the hotel in a polite and helpful manner Dealing with late arrival and assisting with early check in and out Answering telephone inquires promptly & transferring call to other department and solve guest queries Operating for brief tours of the tours hotel rooms and facilities Dealing with and resolving customer complaints Managing group booking and reservation for (FIT ) AND other guest