CrowdStrike:• Deploy and configure CrowdStrike Falcon EDR across enterprise endpoints.• Monitor endpoint activity using CrowdStrike Falcon Console for detection of security incidents and threats.• Customize policies and rulesets to align with security requirements and industry best practices. (Preventions, Application exception, Device Blocking etc)• Analyse alerts and investigate suspicious activities to determine the root cause and severity of incidents.• Execute incident response procedures to contain, mitigate, and remediate security incidents in a timely manner.• Integrate threat intelligence feeds and indicators of compromise (IOCs) into CrowdStrike Falcon EDR for proactive threat hunting and detection.• Refined EDR configurations to reduce false alarms, fine-tuning detection rules for improved security visibility.• Prepared comprehensive reports on vulnerabilities, security incidents, endpoint status, and emerging trends, providing key insights to stakeholders for informed decision-making.Forti EMS (Web proxy):• Implement and maintain Forti EMS web proxy solutions to manage internet access and enforce security policies.• Monitor web traffic, analyse logs, and investigate security incidents. logs, and ensure compliance.• Provide technical support and troubleshoot issues related to web prox.• Stay updated on emerging threats and industry best practices in web security.DLP Forcepoint:• Monitor and analyze alerts from the Forcepoint DLP solution to detect and respond to data security incidents in real time.• Ensure proper enforcement of DLP policies to prevent unauthorized access, leakage, or transfer of sensitive data across endpoints, email, and network traffic.• Provide basic troubleshooting for Forcepoint DLP issues, such as configuration errors, false positives, or system alerts.• Prepare compliance reports and distribute them to stakeholders across all locations.

• Managing CrowdStrike and McAfee EPO.• Perform analysis of events/incidents and provide remediation suggestions to relevant owners.• Implement tasks/projects critical to the organizations Endpoint technologies (workstations, laptops, servers,)• Create and deliver reports to business lines pertaining to endpoint security, compliance, etc.• Manage Endpoint and alerting tools (agent deployment/setup, correlation and rule tuning, etc.)• Oversees the health, performance, stabilization, tuning and ongoing planning of the Endpoint infrastructure (HW & SW).• Research and document security best practices for Endpoints to continually improve endpoint security.• Monitoring Cisco email Gateway for reduction of Phishing and SPAM email.• Blocking Malicious Email ids and IPS on email gateway.• Policy Creation or Modification in Cisco email gateway.• To Investigate email delivering Issues.• Working on day-to-day Assign tickets.

• Managing CrowdStrike and McAfee EPO.• Perform analysis of events/incidents and provide remediation suggestions to relevant owners.• Implement tasks/projects critical to the organizations Endpoint technologies (workstations, laptops, servers,)• Create and deliver reports to business lines pertaining to endpoint security, compliance, etc.• Manage Endpoint and alerting tools (agent deployment/setup, correlation and rule tuning, etc.)• Oversees the health, performance, stabilization, tuning and ongoing planning of the Endpoint infrastructure (HW & SW).• Research and document security best practices for Endpoints to continually improve endpoint security.• Monitoring Cisco email Gateway for reduction of Phishing and SPAM email.• Blocking Malicious Email ids and IPS on email gateway.• Policy Creation or Modification in Cisco email gateway.• To Investigate email delivering Issues.• Working on day-to-day Assign tickets.

• Working on day-to-day Assign tickets.• Handle VP user calls.• Work on escalated Issues.• Provide and Co figure Junos VPN to the Mobile users.• Managing and installation of the network printers.• Configuring mails on all type of devices like, iPhone, Windows, and Android• Working on MAC OS and basic troubleshooting on Applications• Installation of OS and All Basic software etc.• Troubleshooting MS-Outlook 2007, 2010, 2013 problems.• Maintaining Asset inventory.

• Installation of OS and All Basic software sap Etc.• Troubleshooting of Hardware and Network related issue.• Configuration of MS Outlook 2007.2010, 2013, and one drive etc.• Create & Reset ID and Password in AD.• Installation, configure and reset Sap application id and password.• Reset office365 user mail password.• Configuration of Mac Book (Mac office 2016, Printer, SAP and Other Basic Software.• Network printer installation as per User requirement.• Manage the call Flow as per the SLA.• Call logging and follow up action with Principal Vendor.• Provide VC support.

• Installation of Laptop (DELL and LENOVO)• Change all hardware parts of laptops and desktop• Troubleshooting of Hardware and Network related issue.• Installation of OS and require basic application.• Printer installation as per User requirement.