Prashant Gothankar Email & Phone Number

Mumbai, Mh, In

India

Mumbai, Maharashtra, India

Andheri

Mumbai Area, India

1 Handling walk-in customer visiting at the branch2 Replying to emails of the customer regarding complaints/requests/Queries pertaining to foreclosures, part pre payment, swap of accounts, rate reduction queries of home loan. 3 Replying to letter received at branch 4 Collecting original documents from Operations department for terminated apac. 5 Sending daily cheques received via… Show more 1 Handling walk-in customer visiting at the branch2 Replying to emails of the customer regarding complaints/requests/Queries pertaining to foreclosures, part pre payment, swap of accounts, rate reduction queries of home loan. 3 Replying to letter received at branch 4 Collecting original documents from Operations department for terminated apac. 5 Sending daily cheques received via letter & walk-in to ops 6 Sending refund cheque received at branch to the customer 7 Welcome calling 8 PDC calling Show less

Job Description 1. Control over Customer Care Services as well counter services & guide all executiveto deliver best services to applicants & marketing persons.2. Responsible for planning & scheduling of the entire work of the dept well advance & shall take the periodical reviews of its execution.3. Exercise constant vigilance on speedy & qualitative disposal of work, safety of re-cords regular &orderly behaviour of the staff.4. Ensure that the cases /letters/e-mail requiring… Show more Job Description 1. Control over Customer Care Services as well counter services & guide all executiveto deliver best services to applicants & marketing persons.2. Responsible for planning & scheduling of the entire work of the dept well advance & shall take the periodical reviews of its execution.3. Exercise constant vigilance on speedy & qualitative disposal of work, safety of re-cords regular &orderly behaviour of the staff.4. Ensure that the cases /letters/e-mail requiring immediate & urgent disposal are dealt with immediately.5. Responsible to sign & authenticate records /documents on behalf of the organisation during processing of SR,SVP-1/2 or re-business.6. Managing general administration & hospital services to serve applicants and marketing persons.7. Hold meetings weekly/daily with staff to discuss the arrears of work, procedural knot points &other problems , which create bottle necks in the quick disposal of cases department. Show less

Under the project of Deutsche Bank, includes handling of inward and outward mail,communication to clients and preparing reports.

Auditing accounts