Prashant Gupta Email & Phone Number

New Delhi Area, India

Manama, Bahrain

New Delhi Area, India

- Register guests and assign rooms, accommodates special requests whenever possible.- Ensure all guest incidents are recorded in the database.- Thoroughly understand and adheres to proper credits, check cashing & cash handling policies and procedures.- Performing cashier related functions like posting charges to guest accounts, raising paid out’s, city ledger and currency exchange etc.- Coordinates room status updates from the housekeeping department by notification housekeeping of all check outs, late check outs, early check-ins, special requests and day use rooms.- Assisting and cooperating with the Supervisor to run the day to day operation smoothly.- Process guest check-outs.

New Delhi Area, India

- Ensure that all guest queries and incidents are responded to promptly and to the satisfaction of the guest.- Ensure all guest incidents are recorded in the database- Make sure wake up calls, guest amenities are given on right time.- Make sure all the standard operating procedures are followed and the standards are maintained.- Responsible for the telephone department procedures- Assisting and cooperating with the Supervisor to run the day to day operation smoothly.- Responsible for maintaining exceptional guest service standards.- Handling Guest issues and queries as and when required.

New Delhi Area, India

I was working as a trainee in bakery and confectionery (F&B)Production department.

Goa Area,India

I was working as an intern in four major departments i.e Front Office, Housekeeping, Food & Beverage Production and Food & Beverage Service.

Jaipur Area, India

I was working as a trainee in food & beverage service as well as in sales department.

Bachelor'S Degree, Hotel Management, 1St

English, Business, Commerce, Economics, Mathematics

English, Hindi, Mathematics, Social Science, Science.

Education record