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I am a Product Data Administrator for Global Data Management Team of Procter & Gamble(Warsaw-Poland). We work on SAP system to generate the GTINs/EANs/UPC (barcodes) for all the products that falls in Fabric & Home Care category. Wedeal with Western & Central Europe, Central & Middle East and Africa region. Earlier I worked with Washington Mutual Bank (as a Client) which is now taken over by JP Morgan Chase Bank in their Fraud Detection & Fraud Prevention team and was managing all the Retail Banking Processes of the Bank. I had been to USA for the special training on the same departments. I hold a Business Class Visa for USA.I am also a certified Trainer for Infosys BPO.

Currently - Working with biggest FMCG client using material management module in SAP. Profile includes Product Data Administration, Master Data Management and Barcode generation under GS1 rules & guidelines.Earlier - Also handled a team of 20 members in a Retail Banking Process (Check Fraud) for 18 months for Washington Mutual Bank as a Client under Federal Reserve Bank USA guidelines & cut-off times. Training new joinees, Quality Audits, Client Reporting, Participating Calibration Calls/Process Status Calls & monthly Business Review calls, Achieving Daily/Monthly target with meeting all the TATs and SLAs were the key responsibilities.Achievements Transferred to Quality in 3 months, Nominated as Floor support in 6 months, Sent to Stockton California (USA) for Transition of New process within a year and successfully transitioned the process. I am also a member of IOT pool which is involved in Process Transitions & Knowledge Transfer for Infosys BPO.I am also a certified Process Trainer as well as CBT trainer (Competency based trainings) for Infosys BPO..Holds a Business class US Visa valid till 09th July 2017

We were working for Central Government Project of Narmada Valley Development Association (NVDA). To generate all the Office reports and maintain records of all the material/stocks.

Working into process wherein I was into the Inbound Call team, where we used to resolve the customer escalations & provide the information as well as activation/deactivation of services on different accounts.AchievementsInternally promoted as Floor Support within 6 months & moved to the Escalation handling team.3]Name of the Organization : S. N