Install server softwareConfigure database serversMonitor and maintain system health and securityDesign backup processes for server and associated dataCreate accounts for all users and assign security levelsEstablish a disaster recovery protocolProvide end-to-end technical support and problem resolutionSchedule and perform regular server maintenanceCreate database management proceduresEvaluate data analysis models and procedures

* Manage the overall desk activities, including the supervisor * Report to team lead on any issue that could significantly impact the buesiness* Basic trouble shooting on Software applications* Basic trouble shooting on Hardware and Networking * Act as further escalation point for the supervisor(s)* resolving outlook issues * Attend change Advisory Board meetings * Handling inbound calls and chats * Employees password reset * Take overall responsibility for incident management and request fulfillment on the service desk* Create a service request on behalf of a requester * Taking remote sessions with the help of Skype for Business and HPE My room applications * Used Multiple Applications Sales Force, HPSM , ATM ,SIS locator,Directory works * Resolving pulse issues.