Prashant Kendale Email & Phone Number

Bengaluru, Karnataka

• Providing technical support for Azure, Hyper-V, Nutanix, VMware, and Windows environments
• Leading the hiring, training, and performance assessments of team members, providing recommendations and promotions.
• Defining project tasks, deliverables, and monitor their status, ensuring quality assurance and customer satisfaction.
• Validating customer infrastructure, prepare capacity forecasting reports, and recommend IT solutions to address unique challenges.
• Collaborating with the management team to identify strategic IT initiatives and drive technology adoption.
• Analyzing, defining, and implementing technical and functional improvements, ensuring accountability for all IT projects and services

Bengaluru, Karnataka, India

• Team originally generated "device charge sheets" on a monthly basis; revised the process to a bi-weekly frequency of every 15 days, ensuring that respective departments receive the base charge sheet more frequently for.
• Ensured server build and OS upkeep, maintaining high security standards for a security company and an auditing company
• Streamlined the server build procedure resulting in a 10% reduction in time required.
• Compiled an inventory of internal physical devices to identify and utilize similar devices across projects and purposes, anticipating a potential cost-saving of around 10%

Bengaluru, Karnataka, India

• Served Subject Matter Expert (SME) for Antivirus solutions: Symantec and McAfee, SME for Backup Product: Backup Express and SME for Windows 2003 cluster management.
• Prepared root cause analysis reports, approved critical changes, and addressed client management meetings.
• Contributed to incident reduction and problem management, adding new servers to support projects

Mumbai, Maharashtra, India

⦁ Support APJ banking sites.⦁ Server hardening as per approved templet⦁ Manage server daily Backup and restoration⦁ Manage daily Incidents and service incidents.⦁ Perform change on the environment using approved changes.

Pune, Maharashtra, India

• Implemented server hardening based on approved templates.
• Administered daily server backups and restoration processes.
• Oversaw daily incident management and service incidents.
• Executed environment changes following approved change procedures

Pune, Maharashtra, India

Pune, Maharashtra, India

B.Com, Business/Commerce, General, B+

Activities and Societies: Achieved my B.Com degree from Modern college of art and science with specialization in MarketingIt was the.

10Th, B+

Activities and Societies: Football, PT , Science projectI enjoy my school days in MES Bhave School, Pune