Prashant Kendale Email & Phone Number

Bengaluru, Karnataka

• Providing technical support for Azure, Hyper-V, Nutanix, VMware, and Windows environments• Leading the hiring, training, and performance assessments of team members, providing recommendations and promotions.• Defining project tasks, deliverables, and monitor their status, ensuring quality assurance and customer satisfaction.• Validating customer infrastructure, prepare capacity forecasting reports, and recommend IT solutions to address unique challenges.• Collaborating with the management team to identify strategic IT initiatives and drive technology adoption.• Analyzing, defining, and implementing technical and functional improvements, ensuring accountability for all IT projects and services

Bengaluru, Karnataka, India

• Team originally generated "device charge sheets" on a monthly basis; revised the process to a bi-weekly frequency of every 15 days, ensuring that respective departments receive the base charge sheet more frequently for accurate billing purposes. This adjustment has played a role in securing increased funding for the team.• Ensured server build and OS upkeep, maintaining high security standards for a security company and an auditing company• Streamlined the server build procedure resulting in a 10% reduction in time required.• Compiled an inventory of internal physical devices to identify and utilize similar devices across projects and purposes, anticipating a potential cost-saving of around 10%

Bengaluru, Karnataka, India

• Served Subject Matter Expert (SME) for Antivirus solutions: Symantec and McAfee, SME for Backup Product: Backup Express and SME for Windows 2003 cluster management.• Prepared root cause analysis reports, approved critical changes, and addressed client management meetings.• Contributed to incident reduction and problem management, adding new servers to support projects

Mumbai, Maharashtra, India

⦁ Support APJ banking sites.⦁ Server hardening as per approved templet⦁ Manage server daily Backup and restoration⦁ Manage daily Incidents and service incidents.⦁ Perform change on the environment using approved changes.

Pune, Maharashtra, India

• Implemented server hardening based on approved templates.• Administered daily server backups and restoration processes.• Oversaw daily incident management and service incidents.• Executed environment changes following approved change procedures

Pune, Maharashtra, India

Pune, Maharashtra, India

B.Com, Business/Commerce, General, B+

Activities and Societies: Achieved my B.Com degree from Modern college of art and science with specialization in MarketingIt was.

10Th, B+

Activities and Societies: Football, PT , Science projectI enjoy my school days in MES Bhave School, Pune