Scrum Master-Total 15.1 years of Strong experience in Software industryexperience in salesforce Marketing Cloud, Sales cloud, Service Cloud. Certified Scrum Master (CSM).• Salesforce Admin certified (SU 16) Salesforce Service cloud consultant (SP 19)• Six sigma green belt certified•Oracle SQL Certification (IZO – 007)• ISTQB certified.(Sales force CRM, ERP,R2R,O2C on cloud computing SAAS)Strong exposure to software development life cycle (SDLC) -Scrum/ Agile methodologiesAgile methodologies and facilitating sprint planning, retrospectives, and dailystand-ups. Strong communicator adept at building rapport with stakeholders and drivingcontinuous improvement. My success in driving teams to success has been well-recognized,having increased customer satisfaction by 20, revenue by 25%, and decreasing teamconflict, also developed an efficient processes that have decreased inter-teamdependencies by 20% and increased productivity by 10%.My skills and expertise are Project Management, Scrum,Agile Methodologies, JIRA,Confluence, Infrastructure Projects,Cloud Transitions, SaaS Environment,, CI/CDBDD & TDD, Backlog Prioritization, SAFe,Scaled Agile, Kanban, Project Delivery,Skill Development,Stakeholder Management,Cross-Functional Team Facilitation, Coaching,Mentoring, Intercultural Communication,Budgeting, Scheduling, People Management,Cloud Transition, Performance Monitoring,Team Building & Collaboration, SoWChange Agent, Change Management,Interpersonal skills, Adaptable,Overcome Obstacles,Continuous improvement,Process Improvement, Project Development,Agile Coach, SDLC, Critical Thinking,Delivery Expert, Conflict Resolver,Metrics Expert, Impediment Remover,Self Organization, Servant Leader,Negotiator, Growth Mindset, Team First,Empathetic, Programmer, PI Planning,Individual Motivator, Client Management,Java, Cloud Migration Project / AWS,Quality Management, Risk Manager,Problem Solver, Lean thinking, Healthcare,Software Product Development, Facilitator,Workload Prioritization,Backlog Management, Project Planning,Transformation expert, Proactive, Focused,User Story, Velocity, Burndown,Influencing skills,, DocumentationValue Driven, Group Communication,Portfolio Management, Capacity Planning,Attention to Details, Team Cohesion,Analytical Skills, Edge, SQL,Project Implementation, Project Risk, API Development, IT Services, MS office,Adobe, Researcher, Microsoft Project,Handle Multiple Projects, Presentation,Timelines, Timeboxed, Committed,Business Solution Development,Resource Management