➤ Spearheading the end-to-end design of a microservices containerized application, leveraging Java, MongoDB, Oracle databases, and AWS cloud infrastructure, achieving a highly efficient automated system.➤ Serving as the primary product owner, driving the product roadmap and prioritizing features based on customer needs.➤ Collaborating closely with stakeholders to define and communicate the product vision, aligning it with business objectives.➤ Effectively leading solutioning efforts, including providing insights and guidance on complex technical requirements.➤ Participating in code reviews and technical discussions, ensuring code quality and adherence to coding standards.➤ Streamlining development processes by implementing DevOps practices, including continuous integration and delivery.➤ Identifying opportunities for process improvements and efficiency gains, leading initiatives to optimize development.➤ Staying abreast of emerging technologies, continuously expanding knowledge and sharing insights with the team.

➤ Developed new single-enterprise automated system for rating, quoting, and underwriting for all large groups in Anthem.➤ Articulated product vision and user stories in a way clearly understandable to development teams and managed backlog.➤ Defined user story acceptance criteria and refined stories with Scrum teams as well as created Sprint Release Plans.➤ Collaborated with offshore development teams and created innovative technical solutions with team member input.➤ Actively applied Agile methods and processes to promote a disciplined and transparent product management process.➤ Helped underwriters adopt a new rating system that saves time by automating data flows in and out of Underwriting.➤ Contributed to revenue forecasting, reporting and optimizing processes, and managed/resolved project risks.➤ Served as the primary client escalation contact for the program and provided leadership and direction to project team.➤ Worked with talent management and technology teams in hiring resources and working on opportunities for growth.

➤ Built benefit application and adjudication capabilities enabling future migration of multiple adjudication systems.➤ Consolidated medical claims processing to a single platform to improve system adjudication rate and customer service.➤ Provided business development and proposal support, created project portfolios, and estimated costs and schedules.➤ Developed project documents, supervised work, implemented changes, and performed quality assurance and audits.➤ Managed and evaluated team performance, conducted status meetings, and actively communicated with stakeholders.➤ Ensured final delivery of products to clients, sought feedback on products and processes, and conducted retrospectives.➤ Measured project performance, performed quality control, maintained project information databases, and verified scope.➤ Led detailed technical design sessions, communicated findings to leadership, and collaborated with accounting team.➤ Consolidated adjudication platform for small/large groups and ensured process was consistent and HIPAA compliant.➤ Led project to reduce medical claims adjustment and the risk of DOI fines and automated claims crediting process.

➤ Software Engineer – Anthem Blue Cross/UST Global, India – 2003 to 2006➤ Software Engineer – Intellect Data Systems, Bangalore, India – 2002 to 2003