Export Manager
Current- Single handedly end to end management of the entire Pharmaceutical export for India operations. - Currently managing a team of 4 people, comprised of Analysts and Senior Analysts located across different locations aligned to support Operating Company and customer requirements. - Responsible for outbound finished goods transportation for the various supply chains (domestic and international) including clinical trials, marketing materials, and pharmaceutical samples. - Direct oversight and responsibility of cost and service improvement programs across client export businesses. - Manages the business relationship with supported customers’ senior management teams and establishes scope, roles & responsibilities on all transportation related functions. - Focused on key metrics owned by Transportation such as On Time Delivery, Cost Improvement Programs, Freight Spend performance vs. budget, Security Infraction rates, and Quality deliverables. - Plan and manage overseas sales through customers, distributors and other relevant sales outlets - Negotiate and manage contracts for sales & distribution as required to enable effective trading, operations and customer relations - Develop export programmes to promote new products and actively support all product promotions to customers - Liaise with customers services to process orders, enquiries, sample requests, catalogue requests and offer quotations - Deal with customer complaints in a professional and helpful manner - Organise and attend customer visits and represent company at trade shows as part of an agreed plan - Manage the movement of products in and out of the country in accordance with organisational policy and procedure, and to comply with relevant local, country and international law and process - Manage the necessary administration and documentation for the efficient, cost-effective and lawful execution of all export activities. Liaising with manufacturers for regulatory and financial as required
