Prashant Mirchandani Email & Phone Number

Florham Park, Nj, Us

San Francisco, California, Us

Supporting Mulesoft's largest customers customers to generate value from their investments in the Anypoint platform, fully utilizing it to achieve their business outcomes. Responsible for setting the strategic direction primarily focused on:* Account Growth* Proactively supporting the discovery of new use cases across all lines of business* Engaging in implementation, roadmap/challenges and their implications * Technical Expertise* Understanding customers’ IT infrastructure and business requirements / use case roadmap* Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs* Stakeholder management* Creating a path to accelerate adoption of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization * Engaging with internal business & technical stakeholders

Palo Alto, California, Us

Own the engagement, retention and growth of key Enterprise customers for Workato, to deliver additional growth, higher NRR and NPS for my organizationFocus on supporting customer with thought leadership to develop a Enterprise Integration and Automation Strategy that delivers maximum value realization through full utilization of secured services.Build and foster relationships with senior executives in business and IT to ultimately be their executive sponsor on Workato end to achieve alignment with Business Outcomes and secure partnership with their transformation initiatives, thereby managing risk.Evangelize Workato customer success stories and customer success systems and processes.Align with the cross functional team owners / peers to provide a platform for collaboration better alignment with customer needs and adapt our approach to maximizing the value they can generate out of their investmentsGuiding the team on best practices in directing outcomes and driving positive value for our strategic customers by gaining their trust through execution of customer success strategies and processes.Build out strategic motions within CS, improving on the methodology, practice and processes that can allow for the existing team to scale to a larger portfolio, without necessarily increasing the team size.Representing Customer Success in Executive engagements, Customer Advisor Board, QBRs and during Pre-Sales interactions with prospects.

San Francisco, California, Us

Manage the Consumer Goods Customer Portfolio, guiding and enabling a team of CSMs to drive the engagement, retention and growth of these customers for MuleSoftAligning with the cross functional team owners / peers to provide a platform for collaboration between CSMs, AEs, ADs, SEs to better align with customer needs and adapt our approach to maximizing the value they can generate out of their investmentsBuild and foster relationships with senior executives in business and IT to ultimately be their executive sponsor on MuleSoft end to achieve alignment with Business Outcomes and secure partnership with their transformation initiatives, thereby managing risk.Guiding the team on best practices in directing outcomes and driving positive value for our strategic customers by gaining their trust through execution of customer success strategies and processes.Building out strategic motions within CS, improving on the methodology, practice and processes that can allow for the existing team to scale to a larger portfolio, without necessarily increasing the team size.Owning the engagement, retention and growth of our customers, to deliver higher NPS and NRR for my organization.Representing Customer Success in Executive engagements, Customer Advisor Board, QBRs and during Pre-Sales interactions with prospects.

Newbury, Berkshire, Gb

New business development and growth of Micro Focus mind share among strategic alliances targeting Americas region, driving multi million dollars’ revenue through joint go-to-market strategy.Partner enablement through activities, including but not limited to technical awareness, business solutions’ development, partner forum execution, exewcutive briefings, training and marketing exercises, joint business planning and client engagement sessions

Pune, Maharashtra, In

CXO / Executive relationship ownership and account management with direct responsibility for new business development through strategic consulting with focus continuous value delivery recommending solutions across portfolio of services such as CX, Cloud, Business Transformation, Analytics, Mobility & NetworkPnL Ownership for multi million dollar portfolio delivering business objectives effectively utilizing current trend technologies and tools to meet client objectives / KRAs

Pune, Maharashtra, In

Drive customer satisfaction across all phases of roadmap / journey definition, proactive / reactive requirements management, pre-sales / solutioning / co-innovation cycles, delivery governance thorough oversight of contract management, vendor / partner ecosystem development & management, commercial operations, planning and budgetingDefine and manage integrated global delivery strategy throughout the entire customer lifecycle ensuring successful delivery of business objectives, establish and deepen executive sponsor relationships, providing technology vision and leadership leveraging partner ecosystemPnL Ownership of multi million dollar portfolio, managing multiple client business units

Pune, Maharashtra, In

Program managed client engagement, work products and owned program P&LScaled existing engagements through co-innovation driven program deliveries. Owned and ensured business continuity.Responsibilities include program and contractual commitments, proactively pursue relationship with client stakeholders for maximum engagement, collaboratively build account strategy, pipeline management, delivery management, assist client partners in closing proposals

Pune, Maharashtra, In

Lead project teams and manage all activities of project lifecycle (initiation, planning, execution and closure) associated with high visibility projects with long term multi-business unit span carrying substantial impact to these business unitsContribute towards strategic planning for scale growthProject delivery management, risk and change management, delivery readiness, project plan creation and management, documentation, organization mandates for talent generation and management

Pune, Maharashtra, In

Pune, Maharashtra, In

Pune, Maharashtra, In

Pune, Maharashtra, In

Bachelor Degree Of Engineering, Computers

Associate'S Degree, Computer Engineering