Prashant Mudaliar Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

I've joined Capgemini Sogeti USA as Regional Delivery Manager for Illinois and Michigan regions. This unit is a high energy unit delivering various IT engagements to clients on Cloud services, Customer experience, Insights & Data analytics, ADMNext, Quality Engineering and Testing and providing various custom build solutions to various elite customers. More than 19 years of exciting time with Capgemini India, it was real pleasure and excited to have this opportunity #LifeatCapgemini to be able to provide my services to help customers here in IL & MI. I take this opportunity to sincerely thank all my erstwhile clients, partners, colleagues and well wishers for their trust and support that made my journey an extra-ordinary and a fulfilling one.I'm excited to start my new assignment! #newposition

Mumbai Area, India

Mumbai Area, India

Key Highlights of career:==================1. 19+ years of solid IT experience; successfully delivered large and medium engagements in the US, Europe, Australia, UAE & India regions across various industries – Banking and Finance, Life Science, FMCG/Retail, Public Sector and Education 2. At present responsible as Head of Oracle Service Line (Practice) having over 300 member team3. Experience of leading Wincenter (presales) for Middle East and India regions4. Extensive experience of 12+ years in steering CRM programs from strategy to technical implementations5. More than 10 years of IT Delivery Management experienceIndustry Focus:===========1 Public Sector Driven the solution architecture and implementation of Siebel CRM Case Management solution. Managing various stakeholders and steering the project to successful delivery. Received Delivery Excellence Award for steering this innovative project to success. Also, steered various public sector opportunities and instrumental in successfully winning the deals.2 FMCG/RetailExperience of Siebel Loyalty Engagement implemented for Woolworth in Australia. This engagement included the heavy data loads that were fully automated. Recently instrumental in winning an opportunity of Application Management for one of the largest UAE Multi Food Manufacturer and distribution company.3 Life ScienceExtensive knowledge of Clinical Trial Management System using Siebel CRM. Instrumental in implementing CTMS for couple of well known companies in US and Europe.4 Banking and Finance Started career with core banking software implementations in various Indian banks. I have strong experience in managing and executing Siebel CRM projects that includes various aspects of CRM such as Bank’s Sales Force Automation and Marketing, Contact Center, implementing Omni Channels.5. IT/ITESInstrumental in steering the Project Accounting implementation to success for one of the leading IT/Business service providers in India.

Project Manager for Citibank Project

Chennai Area, India

Project Leader for Citibank Call center Implementation & Support