Hospitality Duty Manager ( Global Sports Event 2022 Qatar )
- Directed hospitality operations during high-profile global sports events, supporting over 500 athletes and staff members. ( Officials/ Non-Officials)- Managed a team of 35+ hospitality professionals, ensuring seamless service delivery and operational efficiency.- Collaborated with athlete representatives and external stakeholders to implement wellness and support services.- Developed strategies to improve athlete engagement and communication throughout event phases.- Led crisis management during high-pressure scenarios, ensuring athlete safety and satisfaction.- Handled athlete and team requests related to accommodation, event access, and services.- Ensured all services aligned with the CPC’s standards of inclusivity and athlete support.Cross-functional Activities, Trainings, and Certificates- Experienced in Athlete Wellness and Event Operations Management.- Attended workshops on safe sport practices and inclusivity.- Collaborated with logistics teams for seamless service integration.- Certificates in First Aid & CPR, Train The Trainer and PMS Management
