Prashant Palkar Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

Thane, Maharashtra, India

Activities related to Process Set up and User Acceptance Test (UAT)  Involved in end-to-end implementation of Switch application provided by Euronet. Involved in preparation of test scenario, test cases, supervision of automation of test cases, running of all patches/latest updates/corrections, maintenance in the system.  Define process for products related to BNA, POS acquiring, Payway – EMV chip Card., RUPAY EMV CARD & UPI. Coordinate with Visa and NPCI from Bank side for all processes and issues (only point of Contact from Bank for Visa processes and NPCI product.). Define process for BEPG Product.  Reviewing & making changes in Process Flow, Charts & Operational Manual if required. Executing Test Cases & Ensure Final Outcome is satisfactory. Interface with Vendors. Reporting the system gaps, process gaps & the solution for eliminating such gaps. Provided innovative ideas for the process improvement & automation.

Navi Mumbai, Maharashtra, India

Activities related to day-to-day Operation. Coordination with Concessionaire / Plaza / and System Integrator for ETC integration. Personalization of RFID Tags and Inventory management. Monitoring of Toll Transaction, Violation file. System level Training to the Concessionaire & colleagues.  Verification of Original documents for KYC for TAG issuance. Day-to-day management of operational processes, including performance management, plan monitoring and evaluation. Developing, implementing, and ensuring compliance with operational policies and procedures. Direct interaction with client on requirements and issue faced in application. Coordinating with internal IT Teams and Client for various developments. Query resolution over mail and Call from Branches Relationship Managers and Customer for CMS Products NETC settlement & Reconciliation. Activities related to Process Set up and User Acceptance Test (UAT)  Define process for products related to NETC Define process for Violation  Reviewing & making changes in Process Flow, Charts & Operational Manual if required. Executing Test Cases & Ensure Final Outcome is satisfactory. Interface with Vendors. Reporting the system gaps, process gaps & the solution for eliminating such gaps. Provided innovative ideas for the process improvement & automation.

Bhandup, Maharashtra, India

Activities related to day-to-day Operation. Working in the Operations Department for handling the Reconciliation of PMC bank. It includes processing of Switch, NFS, Rupay BBPS and VISA files, CBS file. Branch reconciliation and updating same in data base. Resolving customer queries in three way reconciliation, between switch, network and Branch files. Processing on daily basic APB, ACHCR, ACHDR, ECSDR, ECSCR file on FLUX module. Returning of Inward rejected transaction to respective remitter bank.  Authorizing entries in the Finacle & BBPS system for day end process Reconciliations of GL accounts, NEFT settlement accounts & Maintenance of MIS. Handling all queries related to Visa (including card issue, POS related issue, transaction issues, ) Resolving Customers complaints & interacting with correspondent banks.  Generating Monthly MIS for reconciliation. Working with all disputes of VISA and NFS (NPCI & RUPAY) network. Raising Debit/Credit/ Representment through DMS ,RGGS and Visa online Coordinate with Visa from Bank side for all processes and issues (only point of Contact from Bank for Visa processes). Resolving Customers complaints & interacting with correspondent banks.  Providing MIS of NEFT Inflow / Outflow report to Management. Providing MIS to dealing room for their cash flow. Accessing V-ROL (CBS portal of VISA) for activities relating to Visa settlement.Activities related to Process Set up and User Acceptance Test (UAT)  Define process for products related to BBPS, ICD, IMT, NACH , BNA, POS acquiring, Payway – EMV chip Card., RUPAY EMV CARD  Reviewing & making changes in Process Flow, Charts & Operational Manual if required. Executing Test Cases & Ensure Final Outcome is satisfactory. Interface with Vendors. Reporting the system gaps, process gaps & the solution for eliminating such gaps. Provided innovative ideas for the process improvement & automation.